Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Juan M. Moran

Office Clerk
Hawthorne,CA

Work Preference

Desired Job Title

Insurance AgentFront Office AgentAdministrative Assistant / Customer ServiceCustomer Service / Administrative Assistant

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Hawthorne, CA, USLos Angeles, CACompton, CA
Open to relocation: Yes

Important To Me

Career advancementWork from home optionPaid time offCompany Culture

Summary

Detail-oriented Bilingual Customer Service and Administrative Professional with over 10 years of experience in logistics, insurance sales, and office administration. Expert in managing high-volume workloads, coordinating operations, and fostering strong client relationships in fast-paced environments.

Overview

1
1
Certification
18
18
years of professional experience

Work History

Insurance Agent

Primerica
08.2017 - Current
  • Generated new business through strategic warm and cold lead prospecting, enhancing client portfolio.
  • Generate new business through warm and cold lead prospecting.
  • Schedule and conduct in-person and virtual client consultations.
  • Recruited, interviewed, onboarded, and mentored new insurance agents to strengthen team capabilities.
  • Coordinate marketing events and client seminars.
  • Prepared invoices and assisted clients with tailored financial planning strategies to meet individual goals.
  • Provided customer support and handled documentation efficiently.

Front Office Agent

AeroPort Services, Inc. – China Airlines Cargo
Los Angeles Airpot
02.2014 - 11.2019
  • Managed processing of incoming and outgoing cargo in high-volume freight operation, ensuring timely and accurate handling.
  • Processed customer payments and prepared freight invoices.
  • Reviewed manifests, air waybills, and shipping documentation for accuracy.
  • Executed customer payments and generated freight invoices, facilitating smooth financial transactions.
  • Performed data entry and prepared U.S. Customs flight declarations and AMS documentation.
  • Conducted data entry and prepared U.S. Customs flight declarations and AMS documentation, ensuring compliance with regulations.
  • Managed cargo documentation processes to ensure compliance with aviation regulations.

Administrative Assistant / Customer Service

Adir Restaurants
12.2011 - 01.2014
  • Maintained employee records and customer databases.
  • Maintained accurate employee records and organized customer databases to ensure data integrity.
  • Generated detailed reports and tracked project status to facilitate timely decision-making.
  • Supported Human Resources and coordinated general office operations to enhance workflow.
  • Generated reports and tracked project status.

Customer Service / Administrative Assistant

Tabata USA
10.2008 - 11.2011
  • Assisted executive leadership with daily administrative operations to ensure efficient workflow.
  • Oversaw customer accounts and facilitated sales lead distribution to optimize client engagement.
  • Supported executive leadership with daily administrative operations.
  • Prepared reports, presentations, and correspondence.
  • Executed product and market research to inform strategy and enhance service offerings.
  • Conducted product and market research.

Education

High School Diploma -

Torrance Adult School
Torrance

Skills

  • Lead generation
  • Customer Service Excellence
  • Accounts Payable
  • Administrative Support
  • Risk Assessment
  • Claims Processing
  • Policy Documentation
  • Regulatory Compliance
  • Insurance sales
  • Client Education
  • Inventory Control
  • Recruiting & Training

Certification

California, Virginia State Insurance License

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Insurance Agent

Primerica
08.2017 - Current

Front Office Agent

AeroPort Services, Inc. – China Airlines Cargo
02.2014 - 11.2019

Administrative Assistant / Customer Service

Adir Restaurants
12.2011 - 01.2014

Customer Service / Administrative Assistant

Tabata USA
10.2008 - 11.2011

High School Diploma -

Torrance Adult School

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Juan M. MoranOffice Clerk