Juan Morales
Excelsior,MN
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Firefighter
Excelsior Fire District
12.2022 - Current
- Responded to emergency calls and provided medical assistance to injured individuals.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Financial Advisor Trainee
Edward Jones
04.2022 - 11.2022
- Passed the SIE (Security Industry Essentials)
- Failed the Series 7 exam with a 67%.
Firefighter
Mound Fire Department
10.2017 - 07.2022
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Checked fire and life safety systems and equipment for proper placement at properties.
Associate Vice President, Prospecting Division
Bergin Fruit And Nut Co.
06.2019 - 04.2022
- I brought Cub Foods on as a customer and doubled the company's revenue during the COVID year. The Bergin Family had been after this account for 30 years.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Completed daily paperwork and computer entry of sales data as established by management.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Evaluated product development strategies and prepared alternative approaches to goal achievement.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Territory Manager - Sales and Service
Pan O Gold Baking Company
12.2002 - 05.2019
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Trained and mentored sales representatives in sales techniques and strategies.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed, maintained and utilized diverse client base.
Armor M1A1 Tank Crewmen
United States Armed Forces
01.1999 - 01.2003
- Operating tracked and wheeled vehicles, loading, and firing guns.
- Reading maps and compasses and battle plans.
- Using appropriate communication devices to receive and relay battle orders.
- Assisted with target detection and identification.
- Maintaining the M1A1 Abrams Tank to be combat ready at any given time.
Education
High School Diploma -
Weslaco High School
Weslaco, TX05.1998
Skills
- Customer service
- Leadership
- Teamwork
- Active Listening
- Negotiation
- Critical thinking
- Emotional intelligence
- Creativity
- Coachable
Accomplishments
- Brought a $10,000,000 account to Bergin Fruit and Co.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 12 staff members.
Certification
- CFR - Certified First Responder
- Firefighter 1
- Firefighter 2
- Hazmat
Long distance runner.
- I have ran eight marathons.
- I have ran one fifty miler (Minnesota Voyageur 50 miler Trail Ultra-marathon).
- I find running to be therapeutic.
- You learn a lot about yourself when you run for 13 hours.
- Listening to the gravel beneath my feet and being in the woods is like my church.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Firefighter
Excelsior Fire District
12.2022 - Current
Financial Advisor Trainee
Edward Jones
04.2022 - 11.2022
Associate Vice President, Prospecting Division
Bergin Fruit And Nut Co.
06.2019 - 04.2022
Firefighter
Mound Fire Department
10.2017 - 07.2022
Territory Manager - Sales and Service
Pan O Gold Baking Company
12.2002 - 05.2019
Armor M1A1 Tank Crewmen
United States Armed Forces
01.1999 - 01.2003
High School Diploma -
Weslaco High School
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