Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
AdministrativeAssistant
Juan Moreira

Juan Moreira

Barva,Heredia

Summary

A Proactive analyst focused on quality results and detecting problems in the volume and daily operations that affect business success and an analyst who likes to suggest ideas that provide added value for the business and who likes to simplify and automate processes.

Overview

7
7
years of professional experience

Work History

Point of Sale Analyst

3M
12.2019 - Current
  • Condition the supplier information with rigorous quality control to deliver results accurately.
  • Identify and suggest continuous improvement ideas to fix challenges and deliver better results.
  • Search materials in the "Distributor sales history using trusted sources to match the data in SAP.
  • Validate and set the correct unit of measure for the materials.
  • Do an “Out of Tolerance Price validation analysis” to condition the difference in the prices.
  • Create cross-references in the database and do Cross-Reference Uploading.
  • Check the "pre-post check tool" report to determine when the data from a distributor is good for a specific month.
  • Post claims complying the SLAs.
  • Escalate outstanding scenarios by creating a case through Salesforce
  • Searched and created end-customer records to match the data in SAP.

Scrum Master

Smart Strategy S.A
01.2019 - 09.2019
  • Met with clients to verify the progress and updates related to projects.
  • Collaborated with product owners, developers, and other scrum masters to define solutions and drive progress.
  • Created templates with a 2 interfaces tool: one graphical interface "rich text format" and another where the code is generated in HTML5.
  • Reconciled Accounts with the systems: Quickbase and Oracle Netsuite.
  • Used the CRM system called Quickbase to track and document the progress of the project assigned “Medium Knowledge”.
  • Used the ERP system called Netsuite to check invoices, bills, credit memo, and different types of documents “Basic Knowledge”.

Administrative Secretary

Refrigeración Frio Total
01.2017 - 12.2018
  • Handled incoming and outgoing mail.
  • Managed office package (Word, Excel) and PDF files
  • Created and maintained administrative tasks and processes to drive efficiency and accuracy.

Education

Certificate of Completion - English

Intensa Language Institute
Heredia
08.2020

Bachelor of Computer Systems Engineering - Computer Engineering

Universidad Latina De Costa Rica
Heredia
12.2018

Skills

  • Teamwork
  • Continuous Improvement
  • Analytical Thinking
  • Data Analytics
  • Proactive
  • Communication Skills

Accomplishments

    Certifications:

  • Quick BaseExpert Builder.


    • Internal certifications:

  • 3M Certified Scrum Master
  • 3M Certified Scrum Member
  • 3M Certified Product Owner
  • 3M Certified Kanban Member


Additional Information

Microsoft Power platform, Microsoft Office.

Lean Six Sigma methodology, Scrum framework.

HTML5, Java, Visual Basic .NET, VBA, SAP scripting.

SAP ERP, Netsuite Oracle ERP.

Quickbase CRM.

Cisco CCNA.





Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Point of Sale Analyst

3M
12.2019 - Current

Scrum Master

Smart Strategy S.A
01.2019 - 09.2019

Administrative Secretary

Refrigeración Frio Total
01.2017 - 12.2018

Certificate of Completion - English

Intensa Language Institute

Bachelor of Computer Systems Engineering - Computer Engineering

Universidad Latina De Costa Rica

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Juan Moreira