Highly motivated and disciplined, whether for a simple task or a complex project, I take the initiative. Experienced in managing complex workflows, leading outreach teams, case management, and data operations. Skilled at balancing high-volume responsibilities while motivating teams, and delivering consistent, efficient results.
Overview
4
4
years of professional experience
Work History
Case Compliance & Correspondence
Abogada Alexandra Immigration Law
Yakima
12.2024 - Current
Managed the full cycle of inbound and outbound client data using Salesforce/Litify, ensuring accuracy and efficiency across thousands of active legal cases.
Coordinated case submissions, processed immigration documents, and maintained strict regulatory compliance while balancing deadlines across several departments.
Proactively led process improvements and team support efforts, taking the initiative to manage workflows independently and motivate team collaboration.
Developed categorization systems in Salesforce to streamline case routing by legal line and case type (VAWA, Asylum, H-2A, U-visas, etc.), improving processing speed and team clarity.
Lead Social Good Ambassador
Colehour and Cohen
Seattle
11.2021 - 09.2024
Promoted Washington State’s green energy initiatives by educating communities on sustainable practices, and tracking outreach data via Salesforce.
Led community engagement programs, including Wattsmart, Energy Boost, and Clean Water & Efficiency, receiving positive recognition from sponsors and stakeholders.
Conducted statewide outreach—Yakima, Walla Walla, Oak Harbor, and more—connecting low-income households with energy-saving programs.
Collected and organized field data on energy use trends to support program reporting and inform data-driven decision-making by utility clients.
Education
M.S. - Sustainable Architecture Design
The University of Oklahoma
Online
06.2026
B.S. - Geographic Information Systems, Architecture