Juan Moscoso
Bloomfield,NJ
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
3
3
years of professional experience
Work History
Account Manager
Upcycle USA
05.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Prepared and demonstrated sales presentations to prospective clients.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Documented all interactions with prospects and clients using CRM software
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Delivery Driver
Amazon
10.2021 - 04.2022
- Planning and completing your route for the day of 300+ packages
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Speak with customers to coordinate delivery times and special instructions if necessary
- Log data daily into Amazon Flex app
Education
High School Diploma -
Spring Valley High School
Spring Valley, NY06.2018
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Client Relationship Management
- Bilingual
- Outbound Sales
- Computer literacy
- Researched sales leads
- Lead prospecting
- Sales expertise
- Relationship Building
- Strategic Planning
- CRM Software
- Client Development
- Cross-Functional Collaboration
- Business Development
- Client acquisition
- B2B sales
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Upcycle USA
05.2022 - Current
Delivery Driver
Amazon
10.2021 - 04.2022
High School Diploma -
Spring Valley High School
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