Juan Navarro
Silver Spring,MD
Summary
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host, Food Runner, Busser
Chevy Chase Club
20902, MD
03.2022 - Current
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Sales Associate
Foot Locker
Wheaton, MD
08.2022 - 10.2022
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
Host
Original Pancakes House
Rockville, MD
09.2021 - 07.2022
- Served as point-of-contact for resolving guest complaints or special requests.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Managed dining room layout to maximize efficiency of staff members.
Education
High School Diploma -
Albert Einstein High School
Kensington, MD06-2024
Skills
- Team Collaboration
- Customer Service
- Product Sales
- Reliable and punctual
- Positive and professional
- Problem-solving skills
- Quick thinking
- Fast learner
Languages
Spanish
Native/ Bilingual
Certification
Thomas Edison High School of Tech, Cyber Security-Cisco intro to packet tracer Certificate
Timeline
Sales Associate
Foot Locker
08.2022 - 10.2022
Host, Food Runner, Busser
Chevy Chase Club
03.2022 - Current
Host
Original Pancakes House
09.2021 - 07.2022
High School Diploma -
Albert Einstein High School
Thomas Edison High School of Tech, Cyber Security-Cisco intro to packet tracer Certificate
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