Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenna Cutri

Albany,NY

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Outgoing and very personable as well as proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Host, Food Runner, Busser

Toro Cantina
Albany, NY
12.2021 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Cleared tables immediately after guests left in preparation for next party.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Server

The Edison Club
Rexford, New York
04.2022 - 08.2022
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Assistant Coach

Anders Mattson Golf
Saratoga Springs, NY
01.2021 - 08.2021

Cashier

Marshalls & HomeGoods
Clifton Park, NY
06.2019 - 08.2020
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Created price tags and merchandise signs.
  • Mentored new team members on sales software system operation.

Education

Sales Management

The College of Saint Rose
Albany, NY
08.2021 - Current

Skills

Time management

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Timeline

Server

The Edison Club
04.2022 - 08.2022

Host, Food Runner, Busser

Toro Cantina
12.2021 - Current

Sales Management

The College of Saint Rose
08.2021 - Current

Assistant Coach

Anders Mattson Golf
01.2021 - 08.2021

Cashier

Marshalls & HomeGoods
06.2019 - 08.2020

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Makenna Cutri