Juan Orozco
1486 Broken Hitch Rd Oceanside,CA
Summary
Professional with solid experience in law enforcement and immigration. Skilled in operational procedures, investigative techniques, and legal compliance. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, honesty, customer service, attention to detail, problem solving and achieving results. Track record of maintaining professionalism and integrity while effectively collaborating with teams and adapting to changing circumstances.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customs and Border Protection Officer
Department of Homeland Security
01.2025 - Current
- Salary $57,000
- Trained on evaluating traveler behavior to identify potential risks or indicators of criminal activity during inspections.
- Increased team effectiveness through ongoing training and sharing best practices among fellow trainees.
- Ensured compliance with immigration laws by verifying documentation for travelers entering the country through training.
- Conducted thorough background checks on international travelers, utilizing various databases for risk assessment purposes at FLETC.
- Maintained a high level of professionalism in high-pressure situations, effectively managing confrontations with non-compliant individuals at FLETC.
- Efficiently managed multiple concurrent tasks while maintaining attention to detail under tight deadlines.
- Teamwork collaboration
- Stress Tolerance in a high stress environment
Police Services Officer
Miracosta College 40 Hours Per Week
04.2015 - 01.2025
- Salary $80,000/Yr
- Integrity and honesty
- Regular contact with staff and students to establish rapport and become familiar presence in area.
- Self-management of work assigned and applying reasoning.
- Apply strong written communication skills to write and draft documents for administration
- Provide customer service, information to staff/ students and conflict resolution
- Foster collaborative environments conductive to teamwork, professionalism, empathy, and unity
- Compiled and maintained records of evidence and results of laboratory tests.
- Extracted DNA, latent fingerprints and other biological evidence from crime scenes.
- Prepared detailed laboratory reports and documentation of evidence collected.
- Search and collect contraband and evidence from suspects person or belongings
- Search and collect evidence from vehicles
Code Enforcement Officer 20 Hours Per Week
City Of Carlsbad
03.2017 - 09.2020
- Salary $22 per hour
- Enforced compliance with regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Reading comprehension in reviewing codes and regulations
- Flexibility and Interpersonal skills in conducting inspections with citizen's
- Self-Management of on-site inspections.
- Prepared comprehensive evidence and investigative reports in support of inspections and actions taken.
- Execute various inspections and field investigations.
- Reviews documents for completeness and ensure compliance with laws, codes, rules and regulations
- Responding to complaints and inquiries from internal and external citizens
- Assisting management in planning inspections and planning assigned inspections
Human Resources Intern
City Of Oceanside 20 Hours Per Week
09.2018 - 03.2019
- No pay for this position
- Maintain HRIS for new hires and terminations and personal requisitions
- Assisted human resources and recruiting teams with online recruitment postings
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Helped with employee I-9 forms to support compliance procedures.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Loss Prevention Supervisor
Omni Hotels & Resorts 40 Hours Per Week
06.2012 - 09.2017
- Pay $14 per hour
- Review resumes and Interview of potential candidates.
- Performance management and accountability of team members
- Collaborated with law enforcement to report crime and suspicious activity.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement
- Lead 20 staff members on loss prevention tactics and company procedures
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing guest to safety.
Security Officer
Pala Casino 18 Hours Per Week
03.2012 - 06.2012
- Salary $10.75 per hour
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Park Ranger (Security)
Legoland California 40 Hours Per Week
06.2009 - 03.2012
- Salary $10 per hour
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
Busser
O'Sullivans 12 Hours Per Week
10.2009 - 12.2009
- Salary $8 per hour
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered correct food items to tables according to order documentation.
Grounds Associate
Legoland California 16-32 Hrs Week
05.2007 - 06.2009
- Salary $8 per hour
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Emptied trash cans and recycling bins to keep building clean and free of germs
Education
Bachelor of Arts - Social Sciences
California State University - San Marcos
San Marcos, CA2016
Master of Arts - Human Resources Management
Colorado State University
Aurora, CO10.2019
Skills
- Attention to detail
- Customer service
- Report writing
- Integrity/ Honesty
- Investigation techniques
- Flexible and adaptable
- Critical thinking
- High stress tolerance
- Organizational skills
- Safety awareness
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Excellent communication
- Intrapersonal Skills
Certification
- aPHR-Associate Professional in Human Resources, HRIC
- Human Resources Certificate Program, MiraCosta College
- PC832 Arrest Certification Palomar College
- Alpha Kappa Delta Honor Society (President)
Timeline
Customs and Border Protection Officer
Department of Homeland Security
01.2025 - Current
Human Resources Intern
City Of Oceanside 20 Hours Per Week
09.2018 - 03.2019
Code Enforcement Officer 20 Hours Per Week
City Of Carlsbad
03.2017 - 09.2020
Police Services Officer
Miracosta College 40 Hours Per Week
04.2015 - 01.2025
Loss Prevention Supervisor
Omni Hotels & Resorts 40 Hours Per Week
06.2012 - 09.2017
Security Officer
Pala Casino 18 Hours Per Week
03.2012 - 06.2012
Busser
O'Sullivans 12 Hours Per Week
10.2009 - 12.2009
Park Ranger (Security)
Legoland California 40 Hours Per Week
06.2009 - 03.2012
Grounds Associate
Legoland California 16-32 Hrs Week
05.2007 - 06.2009
Bachelor of Arts - Social Sciences
California State University - San Marcos
Master of Arts - Human Resources Management
Colorado State University
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