Juan Ortega
San Antonio,TX
Summary
Results-driven professional with extensive experience in daily operations and conflict resolution. Strong motivational skills and problem-solving abilities contribute to effective policy enforcement and improved team performance in residential settings. As well as achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Resident Supervisor
Corecivic Inc.
Dilley, TX
04.2018 - Current
- Supervised daily operations to ensure compliance with institutional policies and procedures.
- Developed and implemented training programs for new resident staff, enhancing team performance.
- Conducted regular assessments of facility conditions, identifying areas for improvement and ensuring safety standards.
- Coordinated conflict resolution among residents, promoting a positive living environment through effective communication.
- Provided care and welfare to families from different ethnicity's, ranging from all ages.
- Received and responded to emails from attorneys requesting to speak with clients, connected telephonic calls and zoom calls on daily basis
Delivery Driver
Silver Eagle Distributors
San Antonio, TX
01.2025 - 03.2025
- Operated delivery vehicles to transport products efficiently and safely across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and documented any discrepancies or issues encountered.
- Collaborated with warehouse staff to streamline loading procedures and minimize delays.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
Driver
Schneider
San Antonio, TX
10.2024 - 01.2025
- Operated various types of vehicles to ensure timely delivery of goods.
- Adhered to safety regulations and company policies during transportation tasks.
- Maintained accurate logs of routes, mileage, and delivery times for accountability.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Drop and hook trailers
Education
High School Diploma -
Mercedes High School
Mercedes, TX05.2015
Skills
- Motivational skills
- Team management
- Policy enforcement
- Meeting coordination
- Daily living assistance
- Problem-solving abilities
- Excellent communication
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Electronics and Circuit Building
- Music
- Outdoor Recreation
Timeline
Delivery Driver
Silver Eagle Distributors
01.2025 - 03.2025
Driver
Schneider
10.2024 - 01.2025
Resident Supervisor
Corecivic Inc.
04.2018 - Current
High School Diploma -
Mercedes High School