Roberto Pizaña
Pearsall,TX
Summary
Dynamic Resident Supervisor at Corecivic Inc. with proven conflict resolution and team management skills. Enhanced resident satisfaction through effective communication and crisis intervention. Proficient in incident reporting and safety practices, fostering a secure environment. Recognized for building strong relationships and promoting community engagement, ensuring a harmonious living space for all residents.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Supervisor
Corecivic Inc.
Dilley, TX
03.2025 - Current
- Managed conflict resolution efforts, maintaining a peaceful living environment for all residents.
- Coordinated emergency response efforts during crisis situations, prioritizing safety for all involved parties.
- Acting Sergeant / Intake Personal Trainer – Reactivation facility
- Direct and verify inmate counts, ensuring all individuals are accounted for and discrepancies are promptly resolved.
- Oversee facility inspections to identify and correct security vulnerabilities such as damaged locks, doors, or windows.
- Manage and evaluate cell searches and contraband control operations to maintain order and safety.
- Control and authorize access, movement, and transportation of inmates and personnel within the facility.
- Train and mentor officers and intake staff, promoting professional development, teamwork, and physical readiness.
- Lead by example in enforcing discipline, accountability, and operational excellence across all assigned units.
Roustabout Hand
Sendero Oil Field Services
Freer, TX
08.2024 - 03.2025
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
- Ensured project deadlines were met with punctuality, dedication, and commitment to quality workmanship.
- Enhanced safety measures by promptly reporting any hazards or concerns to the lead.
- Optimized workflow efficiency through active collaboration with other departments such as mud logging, cementing, or wireline services
- Inspected and tested equipment and pipelines for signs of wear and tear or obstruction.
- Supervised and coordinated daily workflows and delegated roustabout tasks.
Resident Supervisor
Corecivic Inc.
Dilley, TX
07.2023 - 08.2024
- Facilitated roommate mediations to address issues before they escalated into larger problems.
- Evaluated resident feedback to inform improvements in programming and community management practices continuously.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Improved resident satisfaction by addressing concerns promptly and effectively.
- Collaborated with staff to create engaging programs for residents, such as workshops, social events, and educational sessions.
- Ensured compliance with housing policies, resulting in fewer rule violations and a more harmonious community.
- Supported struggling residents by connecting them with appropriate campus resources or counseling services when needed.
- Trained new Resident Supervisors on relevant policies and procedures, ensuring consistency in application across the community.
- Promoted positive relations between residents and staff.
- Supported personal needs of residents dealing with diverse conditions.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Solved grievances and complaints by collaborating with residents.
- Provided crisis management and intervention during emergency situations.
Labor Hand
Kinsman Farm Nursery
Pearsall, TX
05.2022 - 07.2023
- Followed safety protocols diligently, reducing workplace accidents significantly.
- Conducted routine equipment checks to ensure proper functionality and performance.
- Trained new staff on operational procedures and safety regulations effectively.
- Supported project completion by performing various manual labor tasks as needed.
- Expedited material delivery by loading, unloading, and transporting supplies using appropriate equipment.
Labor Hand
Hardrock Directional Drilling
Pearsall, TX
07.2021 - 01.2022
- Operated heavy machinery to assist in loading and unloading materials.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Assisted in inventory management by tracking supplies and reporting shortages.
- Collaborated with team members to streamline workflow and enhance productivity.
Cook
Mcdonalds, PDI FOODS
Pearsall, TX
04.2019 - 04.2021
- Assembled food items according to standardized recipes and procedures.
- Maintained cleanliness and organization of workstations for safe food preparation.
- Operated kitchen equipment, including grills and fryers, while adhering to safety protocols.
- Collaborated with team members to efficiently handle peak service demands during busy shifts.
Education
Pearsall High School
Pearsall, TX06.2020
Skills
- Motivational skills
- Safety practices
- Security procedures
- Resident monitoring
- Problem-solving
- Time management
- Multitasking
- Reliability
- Team leadership
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Conflict resolution
- Positive reinforcement strategies
- Microsoft Office proficiency
- Task prioritization
- Self-motivation
- Analytical thinking
- Goal setting strategies
- Professionalism in the workplace
- Bilingual
Certification
American heart association
BLS
Languages
Spanish
Full Professional
Timeline
Resident Supervisor
Corecivic Inc.
03.2025 - Current
Roustabout Hand
Sendero Oil Field Services
08.2024 - 03.2025
Resident Supervisor
Corecivic Inc.
07.2023 - 08.2024
Labor Hand
Kinsman Farm Nursery
05.2022 - 07.2023
Labor Hand
Hardrock Directional Drilling
07.2021 - 01.2022
Cook
Mcdonalds, PDI FOODS
04.2019 - 04.2021
Pearsall High School