Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emily Patz

Dallas

Summary

Dedicated Customer Service Worker with vast knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase business results. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering questions, and ringing up customers. Creative problem-solver, strong leader and dedicated to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cafe Worker

Sam's Club Cafe
11.2023 - Current
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment to health code standards.
  • Learned other teammates' work tasks to train as backup.


Certified Nursing Assistant

Dove Healthcare
08.2022 - 10.2023
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.


Swim Instructor

YMCA of Chippewa Falls
01.2022 - 03.2023
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.


Education

High School Diploma -

Chippewa Falls High
03.2022

Skills

  • Retail Merchandise Quality Standards
  • Retail Floor Stocking
  • Retail store support
  • Complaint Handling
  • Customer Needs Assessment
  • Relationship Building
  • Customer Engagement

Languages

Japanese
Limited Working
Spanish
Limited Working
Italian
Limited Working
Korean
Limited Working

Certification

Licensed CNA

Licensed in Food Handling


Timeline

Cafe Worker

Sam's Club Cafe
11.2023 - Current

Certified Nursing Assistant

Dove Healthcare
08.2022 - 10.2023

Swim Instructor

YMCA of Chippewa Falls
01.2022 - 03.2023

High School Diploma -

Chippewa Falls High