Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Palacios

Beaverton,OR

Summary

I’m going to be with Costco for 20 year this coming July. I have had the opportunity to be in different roles through-out my costco career. I’ve worked front -end, majors, merch, food court, member service, and membership in a supervisor role. Now, given the opportunity to be a department Manager, I continue to teach and train while keeping our Costco culture throughout. Along the way I am also learning and seeking for opportunities to always improve. As a manger I believe doing the following is very helpful. Being a good listener, being approachable, keeping calm under pressure, being flexible/adapting at last minutes notice, being firm but fair, respectful, keeping your standards high.

Overview

10
10
years of professional experience

Work History

Department Manager

Costco
Tigard, Oregon
10.2024 - Current
  • I worked in the food court as the department Manager. I was able to built my crew from the bottom due to the crew being new with only having four employee with experience.
  • I would close two day at night to ensure my crew was closing and following the steps I was requested. How I was successful on having a strong closing crew was by me being there with them at nights trenching and training.

  • Ensured compliance with all safety regulations in the workplace.
  • Followed safety protocols and company processes and procedures.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of skills of food court department

Supervisor

Costco
Tigard, Oregon
06.2015 - 05.2024
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Responded to customer questions regarding products, prices and availability.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

Education

High School Diploma -

PCC Sylvania
Portland, OR

Skills

  • Employee training
  • Team building
  • Safety compliance
  • Customer service
  • Being bilingual (Spanish)
  • Approachable
  • Good listener
  • Understanding

Timeline

Department Manager

Costco
10.2024 - Current

Supervisor

Costco
06.2015 - 05.2024

High School Diploma -

PCC Sylvania
Juan Palacios