Summary
Work History
Education
Skills
Accomplishments
Reference
Timeline
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Juan Pasillas

Las vegas,NV

Summary

  • Experienced with delivering top-tier service in banquet settings. Utilizes strong organizational and multitasking abilities to ensure efficient event operations. Knowledge of maintaining excellent guest relations and adapting to dynamic environments.
  • Hard-working, high energy Server with passion for customer satisfaction. Over 30 years in food service industry. Known for great reliability and attention to detail
  • Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.

Work History

Food Server

South Point Casino & Hotel
9777 Las Vegas Blvd S, Las Vegas, Nevada, 89183
03 2024 - 07 2025
  • Greet guests with a smile and assist them to their table
  • Serve guests in an efficient and courteous manner
  • Observe guests' needs throughout their meal
  • Complete side work and monitor the cleanliness of the assigned station
  • Perform cashier duties
  • Managed cash register accurately, ensuring proper handling of transactions and tips

Room Service

Virgin Casino and Hotel
4455 Paradise Road, Las Vegas, Nevada 89169
01 2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Kept up with fast-paced environments ensuring timely delivery of orders during peak hours.
  • Complete side work and monitor the cleanness of assigned stat station
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

Banquet Server

Paris Casino and Hotel
3655 Las Vegas Blvd S, Las Vegas, NV, 89109
12 2016 - Current
  • Setup and present tables for Banquet Event Order
  • Greet guests with smile and assist them to their table
  • Serve guests in an efficient and courteous manner
  • Observe guests' needs throughout their meal
  • complete side work and monitor the cleanness of assigned station
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience

Food Server

Silverton Casino and Hotel
3333 Blue Diamond Rd, Las Vegas NV, 89139
08 2014 - 12 2023
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality
  • Greet guests with a smile and assist them to their table
  • Serve guests in an efficient and courteous manner
  • Observe guests' needs throughout their meal
  • Complete side work and monitor the cleanness of assigned station
  • Perform cashier duties
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests

Food Server

Orleans Casino and Hotel
4500 Tropicana Avenue Las Vegas NV, 89103
08 2001 - 08 2014
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety
  • Greet guests with a smile and assist them to their table
  • Serve guests in an efficient and courteous manner
  • Observe guests' needs throughout their meal
  • Complete side work and monitor the cleanness of assigned tasks
  • Increased sales by upselling appetizers, desserts, and specialty beverages

Education

South Gate Community Adult High School
06.1998

Skills

  • Guest seating arrangements
  • Wine service
  • Dining area maintenance
  • Beverage preparation
  • Spanish fluency
  • Food station setup
  • Hospitality service expertise
  • Arranging banquet hall
  • Bar terminology
  • Personal grooming standards
  • Food running
  • Food handling
  • Bill computation
  • Daily specials memorization
  • Food and beverage pairings
  • Front-of-house display creation

Accomplishments

  • Customer Service Excellence Award 2010

Reference

  • Jaime Marquez, Friend (702)358-6729
  • Sonia Barrios, Friend (702)772-9545

Timeline

Food Server

South Point Casino & Hotel
03 2024 - 07 2025

Room Service

Virgin Casino and Hotel
01 2023 - Current

Banquet Server

Paris Casino and Hotel
12 2016 - Current

Food Server

Silverton Casino and Hotel
08 2014 - 12 2023

Food Server

Orleans Casino and Hotel
08 2001 - 08 2014

South Gate Community Adult High School

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Juan Pasillas