Juan Paz
South Haven,MI
Summary
Results-driven Payment System Specialist with expertise in transaction management and upholding financial integrity. With three years of experience in the banking industry, I am passionate about driving transformative change. Proficient in providing holistic support to business processes, defining requirements, and fostering seamless communication. Proactive problem-solver known for innovative solutions. Dedicated to revolutionizing financial operations and contributing to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Payment Systems Specialist
Arbor Financial Credit Union
Kalamazoo, MI
09.2023 - Current
- Proficiently process diverse payment system transactions, including errors, adjustments, and settlements, ensuring meticulous maintenance of both general and subsidiary ledgers.
- Provide expert assistance in direct deposit and payroll deduction for community organizations, adeptly managing changes and ensuring seamless processing to meet organizational needs.
- Monitor accounts rigorously for signs of abuse, promptly recommending and implementing appropriate actions as necessary to safeguard financial integrity and mitigate risks.
- Proficiently initiate, approve, and transmit entries into the ACH network, fostering efficient financial operations and compliance with regulatory standards.
Head Bank Teller
Arbor Financial Credit Union
Kalamazoo, MI
07.2022 - 09.2024
- Preparing and receiving the work cash flow for the day, while counting cash before the shift begins.
- Processing daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks.
- Assisting clients with various questions and concerns related to their accounts and bank products.
- Auditing registers throughout the day to establish a system of accountability.
- Demonstrate a genuine client-centric service culture that ensures customer satisfaction levels are elevated and maintained.
Education
BBA - Finance
Western Michigan University
Kalamazoo, MI07-2024
Associate of Applied Science - Business Administration
Kalamazoo Valley Community College
Kalamazoo, MI08-2022
Skills
- Training and mentoring
- Cross-Functional Collaboration
- Banking operations
- Payment Processing
- Invoice Preparation
- Microsoft Excel
- Financial Reporting
- General Ledger
- Adjustment posting
- Audit Procedures
Certification
- ACH Beginner Certificate of Completion, The Clearing House Payments Authority
Timeline
Payment Systems Specialist
Arbor Financial Credit Union
09.2023 - Current
Head Bank Teller
Arbor Financial Credit Union
07.2022 - 09.2024
BBA - Finance
Western Michigan University
Associate of Applied Science - Business Administration
Kalamazoo Valley Community College
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