Juan Ponce
Maricopa,AZ
Summary
Team player, proactive, reliable and self-directed professional looking for a challenging environment to utilize my leadership and interpersonal skills. Excellent time management, communication and organizational skills, driven and passionate in working for a performance driven culture.
Overview
19
19
years of professional experience
Work History
DC Supervisor
Tractor Supply Company Distribution Center
03.2018 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
DC Supervisor
Houdini, Inc.
10.2015 - 01.2018
- Supervised 90 Seasonal Employee's
- Ensured Personnel safety by training employees on safe work practices
- Execute a plan for continuous work flow including 8 production lines during Peak Season
- Worked closely with IC Department, verifying PO's being received
- Documented Incidents and Accidents and reported to Manager
- Maintain Daily Cleaning Schedule
- Forklift Certified.
Assistant Warehouse Manager
Hampton Forge LTD
01.2015 - 08.2015
- Manage E-Commerce Department
- Assist warehouse personnel in palletizing and shipping out orders
- Process incoming PO's thru EDI and Accountmate and process On-Line Orders
- Help Customer Service Department with answering customer phone calls and e-mails
- Route Outgoing PO's for major accounts such as Target, Burlington Coat Factory, Wal-Mart and Amazon
- Ship E-Commerce orders within 24-48-hour window
- Update weekly inventory for E-Commerce customers i.e
- Kohls, Costco, QVC, and Bed Bath and Beyond
- Organized work flow for major projects for Sams and Costco.
Warehouse Supervisor
Monaco Baking Co
01.2014 - 12.2014
- Responsible for shipping customer orders in a timely fashion
- Responsible for getting quotes from freight companies to have goods shipped
- Ship orders for Retail and Online customers
- Organized cleaning schedule and maintenance logs for warehouse equipment
- Responsible for reporting any site of Pest or Insect sighting
- Point of contact of Pest Control Company
- Logged all items received into our warehouse on Excel spreadsheets
- Learned and trained on receiving all 'Raw' Ingredients
- Managed monthly audits of Fire Extinguishers and Eye Wash stations
- Worked with software such as UPS WorldShip, and Fed EX Ship manager
- Maintained a clean and efficient warehouse
- Managed 4 warehouse associates that assisted with processing orders.
Shipping Supervisor
Wellensteyn USA
07.2011 - 12.2013
- Responsible for shipping customer orders in a timely fashion, and process all returning merchandise
- Answer customer questions on product shipped, ship date of orders
- Ship orders for Retail and Online customers
- Developed and maintained ongoing relationships with existing customers by effectively acting upon
- Worked with software such as Apparel Information Management System (AIMS), EDI, UPS WorldShip, and Fed EX Ship manager
- Maintained a clean and efficient warehouse
- Managed 2 Warehouse Associates that assisted with processing orders
- Run monthly reports for our major accounts to review business
- Participated in yearly inventory and updated AIMS system
- Helped with data entry and administrative task for C.O.O
- Managed On Site store, helped with walk in sales
- Managed online sales.
Shipping Supervisor
On Demand Printing Center
05.2008 - 12.2010
- Responsible for scheduled deliveries for over 240+ per month for local and out of state customers using UPS Worldship and FedEx Ship Manager
- Supervised staff and ensured three employees
- Assisted the top three sales representatives with prospective accounts
- Developed and maintained ongoing relationships with existing customers by effectively acting upon customer feedback regarding service satisfaction
- Reduced costs by researching for competitive shipping rates and complied within the budgetary guidelines
- Worked closely and assisted the production department to ensure proper flow of scheduled jobs
- Maintained working and trusting relationships with customers and other third parties
- Managed customer requests with tact and attention to prompt customer service to ensure accurate turnaround time.
Warehouse Associate
Hogue Printing
01.2005 - 12.2007
- Trained and developed all warehouse personnel on job duties and expectations to include safety training
- Responsible for leading and conducting monthly team meetings for sales representatives and upper management
- Supervised staff of six
- Assisted the top three sales representatives with prospective accounts
- Negotiated pricing, renewed service agreements and determined service levels and terms/conditions with clients and finalized with upper management
- Ensured and monitored inventory control of over $50k of company's assets and inventory of customers' collateral
- Maintained working and trusting relationships with customers, employees, management team and other third parties
- Managed customer requests with tact and attention to prompt customer service to ensure accurate delivery and scheduled delivery dates.
Education
Associate of Applied Science - Computer And Information Sciences
Hight Tech Institute
Phoenix, AZSkills
- Bilingual
- Spanish
- Proficient in Word
- Outlook
- Excel
- AIMS
- EDI
- Amazon Vendor Central
- ASC Trac
- Eccometry
- UPS World Ship
- FedEx Ship Manager
- ASC (2 years)
- EDI (3 years)
- Excel (3 years)
- Fed EX (2 years)
- UPS (6 years)
- WMS (5 years)
- Power BI
Languages
Bilingual
Spanish
Timeline
DC Supervisor
Tractor Supply Company Distribution Center
03.2018 - Current
DC Supervisor
Houdini, Inc.
10.2015 - 01.2018
Assistant Warehouse Manager
Hampton Forge LTD
01.2015 - 08.2015
Warehouse Supervisor
Monaco Baking Co
01.2014 - 12.2014
Shipping Supervisor
Wellensteyn USA
07.2011 - 12.2013
Shipping Supervisor
On Demand Printing Center
05.2008 - 12.2010
Warehouse Associate
Hogue Printing
01.2005 - 12.2007
Associate of Applied Science - Computer And Information Sciences
Hight Tech Institute
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