JUAN RADA
Houston,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
1
1
Certification
Work History
ER Registration Clerk
Medical Center Of Southeast Texas
01.2023 - 09.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Front Desk Receptionist
Access Dental
09.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed all tasks in compliance with company policies and procedures.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Cypress Ridge High School
Houston, TX08.2021
Skills
- File Organization
- File Management
- Mail Sorting
- Office Administration
- Customer Service
- Administrative Support
- Spreadsheet Tracking
- Problem-Solving Skills
- Patient-Focused Care
- Phlebotomy
- Patient Flow Management
- Procedure Assistance
- Medical Billing
- Emergency Room Procedures
- Medical Terminology
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Access Dental
09.2023 - Current
ER Registration Clerk
Medical Center Of Southeast Texas
01.2023 - 09.2023
High School Diploma -
Cypress Ridge High School
- CMA - Certified Medical Assistant
Similar Profiles
Tosya HenryTosya Henry
Trauma Program Manager/Coordinator at The Medical Center of Southeast TexasTrauma Program Manager/Coordinator at The Medical Center of Southeast Texas
CYRIL VIBANCYRIL VIBAN
Medical ICU Nurse at The Medical Center of Southeast TexasMedical ICU Nurse at The Medical Center of Southeast Texas
Rachel WrightRachel Wright
RN - Labor and Delivery at The Medical Center Of Southeast TexasRN - Labor and Delivery at The Medical Center Of Southeast Texas