Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Ramirez

Fullerton,CA

Summary

Proven Grill Cook and CSR with a track record of excellence in kitchen safety and customer service, honed at companies like Sodexo Magic. Adept at creative problem-solving and teamwork, I consistently ensure food quality and customer satisfaction. My adaptability and hard-working nature drive success in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Grill Cook

Sodexo Magic
Anaheim, California
08.2022 - Current
  • Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
  • Communicated effectively with customers regarding orders and special requests.
  • Monitored grill temperature to ensure proper cooking times.
  • Followed proper sanitation procedures during food preparation and storage.
  • Ensured all food was cooked to the correct temperature as per health code regulations.
  • Replenished food items from inventory and rotated ingredients.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

CSR

Pizza Hut
Anaheim, California
06.2020 - 05.2022
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent verbal communication skills when interacting with customers and coworkers.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Completed day-to-day duties accurately and efficiently.
  • Ensured that all products are within shelf life and stored properly.
  • Completed and processed cash transactions.
  • Prepare and cook food according to Pizza Hut standards.

Education

High School Diploma -

Valencia Highschool
Placentia, CA

Some College (No Degree) -

Long Beach City College
Long Beach, CA

Skills

  • Hard-working
  • Teamwork and collaboration
  • Customer service
  • Cleaning and sanitizing
  • Creative problem solving
  • Multitasking and organization
  • Kitchen safety
  • Knife skills
  • Team player
  • Willing to learn
  • Adaptable

Languages

Spanish
Professional

Timeline

Grill Cook

Sodexo Magic
08.2022 - Current

CSR

Pizza Hut
06.2020 - 05.2022

High School Diploma -

Valencia Highschool

Some College (No Degree) -

Long Beach City College

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Juan Ramirez