Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juan Rangel Jr.

Brownsville,Tx

Summary

Dynamic Tow Truck Operator with expertise in flatbed truck operations and a strong work ethic, previously with C & A. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability to recover vehicles safely while maintaining compliance with safety regulations, ensuring smooth operations in challenging situations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tow Truck Operator

C & A
02.2024 - Current
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
  • Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected vehicle before and after trips and logged, took pictures, and reported mechanical problems to avoid unsafe hazards.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
  • Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
  • Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
  • Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
  • Promoted a safe working environment by adhering to industry best practices and company policies regarding workplace safety at all times.
  • Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
  • Developed strong relationships with local auto repair shops, fostering mutually beneficial partnerships that expanded business opportunities for both parties.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed routine maintenance on truck to keep in working order.

Cement Mason & Concrete Formwork Carpenter

Troy Construction Co
06.2019 - 09.2020
  • Contributed to increase in positive online reviews by focusing on quality, safety, and client satisfaction.
  • Completed finishing work such as smoothing out and leveling poured concrete for residential and commercial construction sites.
  • Increased team productivity by maintaining a clean and organized work area, ensuring access to necessary tools and materials.
  • Inspected detail work for adequacy and spread concrete into corners and small areas of forms using hand tools.
  • Delivered aesthetically pleasing results by skillfully applying finishing techniques to achieve smooth and polished surfaces.
  • Ensured safety compliance through adherence to established regulations and guidelines for working with hazardous materials.
  • Utilized standard hand tools such as groovers and hand trowels to alleviate inconsistencies and create level surfaces.
  • Set wood and other forming materials to prepare for concrete pours.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Shoveled materials such as dirt, gravel, and asphalt.
  • Mixed, spread, and patched concrete to specifications.
  • Wore correct clothing and protective equipment for jobs.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Installed forms for shaping, insulating, or creating decorative effects in concrete.
  • Adhered to safety and reporting procedures.
  • Read blueprints and drawings to understand dimensions and design of form structure.
  • Observed all OSHA and corporate safety regulations and procedures to prevent mishaps and injuries on job sites.
  • Collaborated with team members for timely completion of projects, adhering to deadlines.
  • Communicated daily with job site supervisor to discuss milestones and update project schedule.
  • Reduced material wastage by accurately measuring and cutting materials for formwork assembly.
  • Contributed to efficient workflow by maintaining a clean and organized worksite, reducing hazards.

Education

Porter High School
Brownsville, Tx

Skills

  • Flatbed truck expertise
  • Recovering vehicles
  • Preventive Maintenance
  • Lockout kit
  • Winch operation
  • Operating hydraulics
  • Strong work ethic
  • Customer service
  • Roadside assistance
  • Problem-solving abilities
  • Loading and unloading
  • GPS navigation

Certification

  • Valid TDLR License
  • OSHA 10 Certification
  • OSHA 30 Certification

Timeline

Tow Truck Operator

C & A
02.2024 - Current

Cement Mason & Concrete Formwork Carpenter

Troy Construction Co
06.2019 - 09.2020

Porter High School

Similar Profiles

CREATE PROFILE