Juan Rangel Jr.
Brownsville,Tx
Summary
Dynamic Tow Truck Operator with expertise in flatbed truck operations and a strong work ethic, previously with C & A. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability to recover vehicles safely while maintaining compliance with safety regulations, ensuring smooth operations in challenging situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tow Truck Operator
C & A
925 South Central Ave Brownsville, Tx 78526
02.2024 - Current
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected vehicle before and after trips and logged, took pictures, and reported mechanical problems to avoid unsafe hazards.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
- Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
- Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
- Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
- Answered roadside assistance calls for tows and other vehicle support.
- Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
- Promoted a safe working environment by adhering to industry best practices and company policies regarding workplace safety at all times.
- Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
- Developed strong relationships with local auto repair shops, fostering mutually beneficial partnerships that expanded business opportunities for both parties.
- Operated with safety and skill to avoid accidents and delays.
- Completed routine maintenance on truck to keep in working order.
Cement Mason & Concrete Formwork Carpenter
Troy Construction Co
8521 McHard Rd Houston, Tx 77053
06.2019 - 09.2020
- Contributed to increase in positive online reviews by focusing on quality, safety, and client satisfaction.
- Completed finishing work such as smoothing out and leveling poured concrete for residential and commercial construction sites.
- Increased team productivity by maintaining a clean and organized work area, ensuring access to necessary tools and materials.
- Inspected detail work for adequacy and spread concrete into corners and small areas of forms using hand tools.
- Delivered aesthetically pleasing results by skillfully applying finishing techniques to achieve smooth and polished surfaces.
- Ensured safety compliance through adherence to established regulations and guidelines for working with hazardous materials.
- Utilized standard hand tools such as groovers and hand trowels to alleviate inconsistencies and create level surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Shoveled materials such as dirt, gravel, and asphalt.
- Mixed, spread, and patched concrete to specifications.
- Wore correct clothing and protective equipment for jobs.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Installed forms for shaping, insulating, or creating decorative effects in concrete.
- Adhered to safety and reporting procedures.
- Read blueprints and drawings to understand dimensions and design of form structure.
- Observed all OSHA and corporate safety regulations and procedures to prevent mishaps and injuries on job sites.
- Collaborated with team members for timely completion of projects, adhering to deadlines.
- Communicated daily with job site supervisor to discuss milestones and update project schedule.
- Reduced material wastage by accurately measuring and cutting materials for formwork assembly.
- Contributed to efficient workflow by maintaining a clean and organized worksite, reducing hazards.
Education
Porter High School
Brownsville, TxSkills
- Flatbed truck expertise
- Recovering vehicles
- Preventive Maintenance
- Lockout kit
- Winch operation
- Operating hydraulics
- Strong work ethic
- Customer service
- Roadside assistance
- Problem-solving abilities
- Loading and unloading
- GPS navigation
Certification
- Valid TDLR License
- OSHA 10 Certification
- OSHA 30 Certification
Timeline
Tow Truck Operator
C & A
02.2024 - Current
Cement Mason & Concrete Formwork Carpenter
Troy Construction Co
06.2019 - 09.2020
Porter High School