Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Reynoso

Ojo Caliente

Summary

Adept at enhancing network connectivity and equipment maintenance, I helped with improving system reliability at Waterfield. My knack for professional communication and relationship building fostered strong ties with the State of New Mexico departments. Demonstrating adaptability and a commitment to safety.

Overview

30
30
years of professional experience

Work History

Field Technician

Waterfield
08.2017 - 01.2025
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Worked on ASA, Session Manager, Communication Manager.
  • Installed, removed and maintained Avaya Gateways.
  • Ran new lines for analog solutions, cat6. 25 pair, 50 pair, 100 pair lines for analog solutions.
  • Programming Avaya VoIP lines.
  • Fujitsu telecommunications programming.

Field Technician

Altura Communication Solutions
08.2015 - 08.2017
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Worked with Avaya Gateways
  • Worked with Cisco switches
  • Maintained State of New Mexico telecommunications Network.
  • Worked with State of New Mexico networks.
  • Built a Great rapport with State of New Mexico Employees and Departments.
  • Trained new Employees to work respectfully and professionally with State of New Mexico departments.

Field Technician

Elite Communications Inc
08.2014 - 08.2015
  • Worked on learning State of New Mexico telecommunications Network
  • Ran cat5, cat5e and cat6 cable.
  • Maintained old telecommunications copper.
  • Installed multiple networks for new buildings.
  • Learned Networking and programming for Fujitsu telecommunications
  • Learned some Avaya Session Manager and Communication Manager
  • Built a rapport with State of New Mexico departments

Assistant Manager

Ignition Interlock of AZ
10.2007 - 08.2014
  • Learned how to install Ignition Interlock for court ordered DUIs
  • Ran Multiple shops in Arizona
  • Was lead for Company on training installations of high end vehicles
  • Trained customer on how to properly use equipment installed in vehicles.
  • Made daily deposits for multiple shops.
  • Kept update for new vehicles coming out.
  • Worked with manager on improving training and time of installations
  • Kept shops clean and running professionally.
  • Complied with State of Arizona DUI laws.
  • Was tasked to travel to State of New Mexico and build shops.
  • Built shops In Santa Fe, Espanola, Las Lunas, Las Cruces, Grants and Las Vegas NM.
  • Complied with State of New Mexico DUI laws

Assistant Manager

Circuit City Stores
10.1998 - 10.2007
  • Worked in warehouse for a year.
  • Received work orders on pulling customers purchases, loaded stoves, refrigerators etc.
  • Loaded and unloaded truck for new inventory
  • Was promoted to Audio Bays.
  • Learned how to install audio equipment in multiple vehicles.
  • Trained customers on how to use newly installed equipment properly.
  • Sold audio equipment and installed.
  • Promoted to assistant manager.
  • Ran Multiple stores for installs.
  • Trained employees on installing audio, video, security and GPS equipment into multiple vehicles
  • Kept shops cleaned and updated for new equipment.
  • Kept team updated with wiring diagrams for new vehicles.

Laundry Operator

Ojo Caliente
06.1995 - 06.1998
  • Kept bath houses stocked with clean linens
  • Worked professionally with management and team
  • Kept work area clean
  • Kept all linen clean for Spa and Resort

Education

Diploma - Computer Networking

Lamson Junior College
Scottsdale, AZ
05.2004

High School Diploma -

Mesa Vista High School
Ojo Caliente, NM
05.1998

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Equipment installation
  • Technical support
  • Network connectivity
  • Safety management
  • Equipment maintenance
  • Hardware repair
  • Diagnostic testing
  • System upgrades
  • Hardware and software installation
  • Programming
  • Electrical systems
  • Cable pulling
  • Problem-solving
  • Attention to detail
  • Relationship building
  • Following safety practices
  • Customer relations
  • Customer service
  • Equipment troubleshooting
  • Diagnostics and troubleshooting
  • Decision-making
  • Inventory management
  • Welding skills
  • Teamwork
  • Teamwork and collaboration
  • Routine maintenance
  • Construction
  • Problem-solving abilities
  • Reliability
  • Work order completion
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Machinery operation
  • Safety protocols
  • Self motivation
  • Professionalism
  • Blueprint reading

Timeline

Field Technician

Waterfield
08.2017 - 01.2025

Field Technician

Altura Communication Solutions
08.2015 - 08.2017

Field Technician

Elite Communications Inc
08.2014 - 08.2015

Assistant Manager

Ignition Interlock of AZ
10.2007 - 08.2014

Assistant Manager

Circuit City Stores
10.1998 - 10.2007

Laundry Operator

Ojo Caliente
06.1995 - 06.1998

Diploma - Computer Networking

Lamson Junior College

High School Diploma -

Mesa Vista High School

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Juan Reynoso