Summary
Overview
Work History
Education
Skills
Timeline
Generic
Juan Robles

Juan Robles

New Britain

Summary

Motivated student with a strong foundation in classroom knowledge, ready to apply skills in real-world settings. Demonstrates effective communication and collaboration, contributing fresh perspectives to team dynamics. Proven customer service and technical abilities, adept at managing challenges and quickly adapting to new environments.

Overview

13
13
years of professional experience

Work History

Tow Truck Operator

Waterbury Towing
Waterbury
07.2023 - 07.2025
  • Maintained records of service calls and completed work orders.
  • Transported damaged or disabled vehicles from accident sites to repair shops or other destinations.
  • Ensured all necessary paperwork was filled out accurately prior to transportation of vehicle.
  • Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
  • Responded to customer inquiries regarding services provided by the company.
  • Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
  • Coordinated closely with dispatch personnel in order to ensure efficient routing of service calls.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Ensured that all loads were secured properly before transporting them from one location to another.

Alignment Technician

Town Fair Tire
East Hartford
01.2013 - 04.2023
  • Adjusted wheel angles until perpendicular to ground and parallel to each other for maximum tire life and smooth, straight ride.
  • Mastered camber, caster, toe-in and toe-out and adjusted angles for optimum alignment and vehicle ride.
  • Inspected complete steering and suspension systems.
  • Learned and understood manufacturer specifications of every vehicle serviced to verify informed and proper repair.
  • Investigated and diagnosed automotive ride handling issues and suggested and quoted corrective repairs.
  • Operated specialized alignment equipment and wheel balancing machines and instructed others in machine operation.
  • Performed both front-end alignments and four-wheel alignments depending on vehicle's suspension and drive type.

Education

Associate of Science - Manufacturing Engineering

Goodwin University
East Hartford, CT
09-2026

High School Diploma -

Adult Education
New Britain, CT
06.2023

Skills

  • Equipment maintenance
  • Customer service
  • Vehicle inspection
  • Problem solving
  • Technical troubleshooting
  • Safety compliance
  • Preventive Maintenance
  • Strong work ethic

Timeline

Tow Truck Operator

Waterbury Towing
07.2023 - 07.2025

Alignment Technician

Town Fair Tire
01.2013 - 04.2023

Associate of Science - Manufacturing Engineering

Goodwin University

High School Diploma -

Adult Education
Juan Robles