Juan Roig Burgos
St. Cloud
Summary
Detail-oriented hospitality and cleaning professional with over four years of experience in hotel operations, housekeeping, and janitorial services. Proven track record in maintaining cleanliness and organization in both hospitality and commercial environments. Exceptional customer service skills, fluent in Spanish and English, and dedicated to ensuring guest satisfaction.
Overview
10
10
years of professional experience
Work History
Head Houseman
Schulte Hospitality Group (Aloft / Element Midtown Hotel)
09.2020 - Current
- Ensure the cleanliness and organization of public areas, hallways, and back-of-house spaces
- Support housekeeping staff by delivering linens, restocking supplies, and assisting with deep cleaning
- Address guest requests promptly to enhance their stay experience
- Conduct routine inspections of hotel areas to maintain cleanliness and compliance with brand standards
- Train and supervise housekeeping staff on proper cleaning techniques and safety procedures
Nighttime Janitor
Allied Cleaning Services LLC
11.2020 - 11.2021
- Performed nightly cleaning of office spaces, ensuring work areas were sanitized and well-maintained
- Operated vacuum machines and other cleaning tools to maintain cleanliness in commercial buildings
- Restocked cleaning supplies and reported maintenance issues as needed
Delivery Agent / Inside Team Member
Domino’s Pizza
03.2018 - 10.2020
- Delivered food to customers in a timely and professional manner, ensuring customer satisfaction
- Assisted in food preparation, order management, and maintaining store cleanliness
- Handled cash and card transactions while providing excellent customer service
Courtesy Driver
Greater Buffalo United Accountable Healthcare Network
05.2015 - 02.2018
- Transported patients to medical appointments safely and punctually across the county
- Maintained accurate travel logs and incident reports using company software
- Ensured vehicle hygiene and mechanical upkeep to meet health and safety standards
Education
Refrigeration & Air Conditioning - PLC
Instituto de Banca y Comercio
Ponce, PR08.2007
Home Health Assistant Certification - AAFET
Department of Labor
02.2006
High School Diploma -
Elvira M. Colon High School
05.2004
Skills
- Bilingual: Fluent in Spanish and English
- Active Driver’s License
- Strong customer service experience
- Knowledgeable in hotel housekeeping operations
Timeline
Nighttime Janitor
Allied Cleaning Services LLC
11.2020 - 11.2021
Head Houseman
Schulte Hospitality Group (Aloft / Element Midtown Hotel)
09.2020 - Current
Delivery Agent / Inside Team Member
Domino’s Pizza
03.2018 - 10.2020
Courtesy Driver
Greater Buffalo United Accountable Healthcare Network
05.2015 - 02.2018
Home Health Assistant Certification - AAFET
Department of Labor
High School Diploma -
Elvira M. Colon High School
Refrigeration & Air Conditioning - PLC
Instituto de Banca y Comercio
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