Juan Rojas
Van Nuys,CA
Summary
Knowledgeable worker, with solid background in classroom support and curriculum implementation. Successfully aided in creating engaging lesson plans and fostering positive learning environment. Demonstrated effective communication and classroom management skills. Growing and increasing sales day by day by focusing on sale trends, teaching new hires the way to do things so they have a chance to succeed in their new position.
Overview
7
7
years of professional experience
Work History
Assistant Teacher
LAUSD
02.2023 - Current
- Facilitated small group activities to enhance student engagement
- Observed student behavior to provide feedback on learning progress
- Prepared classroom resources and maintained organized learning space
- Assisted students with assignments, fostering individual growth and understanding
- Monitored and reported student progress and development, offering mentoring as needed.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted in organizing and supervising school events and field trips, ensuring safe and educational experience for all students.
- Boosted classroom management skills, maintaining order and discipline among students.
Sales Associate
Vans
06.2021 - Current
- Maintained knowledge of current promotions and sales strategies to maximize customer engagement.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Organized merchandise displays to optimize product visibility and attract customer attention.
- Conducted inventory management tasks, ensuring stock levels met demand without overstocking.
- Trained new associates on store policies, procedures, and best practices for customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Service Representative
Pizza Hut
07.2018 - 04.2020
- Trained new team members on product knowledge and customer service protocols.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Processed customer transactions efficiently using POS systems
- Maintained accurate cash drawer and reconciled discrepancies daily
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - History
Los Angeles Valley College
Valley Glen, CA06-2026
High School Diploma -
James Monroe High School
North Hills, CA06-2017
Skills
- Parent-teacher communication
- Oral communication
- Small group instruction
- Skills development
- Individualized instruction
- Multitasking
- Positive reinforcement
- Attention to detail
Timeline
Assistant Teacher
LAUSD
02.2023 - Current
Sales Associate
Vans
06.2021 - Current
Customer Service Representative
Pizza Hut
07.2018 - 04.2020
Associate of Arts - History
Los Angeles Valley College
High School Diploma -
James Monroe High School