Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Juan Romo Escobar

Albuquerque

Summary

Dynamic and dedicated professional with extensive experience at Sagebrush, excelling in customer service and event coordination. Proven ability to manage high-pressure situations while ensuring exceptional teamwork and guest satisfaction. Bilingual in Spanish and English, adept at adaptive problem solving and maintaining a clean, organized environment to enhance operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Banquet Server

Sagebrush
05.2024 - 08.2025
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Arranged linens and table settings according to seating plan and event theme.
  • Responded to guest inquiries and requests promptly and courteously.

Host

Sagebrush
05.2022 - 05.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Dishwasher

Sagebrush
09.2020 - 05.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Education

Bachelor of Arts - Russian

University of New Mexico
Albuquerque, NM
05-2029

Taos High School
Taos, NM
05-2025

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Food service
  • Adaptive problem solving
  • Event setup and breakdown
  • Punctual and reliable
  • Physical coordination
  • Fluent in Spanish and English

Certification

ServSafe Food Handler

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Banquet Server

Sagebrush
05.2024 - 08.2025

Host

Sagebrush
05.2022 - 05.2024

Dishwasher

Sagebrush
09.2020 - 05.2022

Bachelor of Arts - Russian

University of New Mexico

Taos High School

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