Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Rubi

Egg Harbor,NJ

Overview

1
1
Language
6
6
years of professional experience

Work History

Housekeeping Supervisor

Ocean Casino Resort
Atlantic City, NJ
02.2024 - Current
  • Supervised daily housekeeping operations, ensuring cleanliness and safety standards met across all guest areas.
  • Trained and mentored staff on effective cleaning techniques and customer service best practice.
  • Can deal with many different personalities in a professional manner.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with about 150+ employees daily.

Housekeeping Manager

The Flanders Hotel
Ocean City, NJ
06.2022 - 01.2024
  • Managed daily housekeeping operations, maintaining high standards of cleanliness and guest satisfaction.
  • Developed training programs for staff, enhancing efficiency and service quality across departments.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed team productivity and workflow to exceed quality standards.

Assistant Front Desk Manager

The Engleside Inn
Beach Haven, NJ
07.2020 - 06.2022
  • Supervised daily front desk operations, ensuring smooth guest check-ins and check-outs.
  • Trained and mentored front desk staff, enhancing team performance and guest service quality.
  • Resolved guest inquiries and complaints promptly, maintaining high satisfaction levels.
  • Coordinated with housekeeping and maintenance teams to ensure room readiness and cleanliness standards were met.
  • Supervised front desk staff consisting of 7 employees
  • Worked with housekeeping team to resolve issues or questions.

Education

BBA - Business Administration

Stockton University
Absecon, NJ
06-2022

Skills

  • Guest relations
  • Customer service-focused
  • Task assignment
  • Training and mentoring
  • Department coordination
  • Quality improvements

Languages

Spanish

Timeline

Housekeeping Supervisor

Ocean Casino Resort
02.2024 - Current

Housekeeping Manager

The Flanders Hotel
06.2022 - 01.2024

Assistant Front Desk Manager

The Engleside Inn
07.2020 - 06.2022

BBA - Business Administration

Stockton University
Juan Rubi