Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Juan Rueda

Doral,FL

Summary

Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Bartender/Server

Baires Grill
12.2023 - 09.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Lead Bartender

Bulla Gastrobar
11.2020 - 04.2023
  • Trained new bartenders on drink preparation and upselling techniques.
  • Advertised, marketed and recommended drink options to guests.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Talked easily with patrons to build rapport and earn repeat business.

Sales Assistant

Pandora
05.2021 - 02.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained relationships with peers and upper management to drive team success.

Server

TopGolf
01.2019 - 11.2020
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Cyber Security Certification - IT/Cyber Security

University of Miami
Miami, FL
05.2025

High School Diploma -

Ronald W. Reagan/Doral Senior High School
Doral, FL
05.2020

Skills

  • Proficient in Mixology
  • Health Codes Compliance
  • Suggestive Selling
  • Bar Operations and Logistics
  • Teamwork and Professionalism
  • Multitasking and Prioritization
  • Hospitality and Guest Service
  • Handling Difficult Customers
  • Friendly and Outgoing
  • Mathematical Reasoning
  • Logistic Operations

Accomplishments

  • Oversaw an increase of positive online reviews for our establishment.
  • Increased team productivity with morale-boosting incentives.
  • Consistently maintained high customer satisfaction ratings.

Affiliations

  • Member, Small Business Association (2008 - present)

Timeline

Bartender/Server

Baires Grill
12.2023 - 09.2024

Sales Assistant

Pandora
05.2021 - 02.2022

Lead Bartender

Bulla Gastrobar
11.2020 - 04.2023

Server

TopGolf
01.2019 - 11.2020

Cyber Security Certification - IT/Cyber Security

University of Miami

High School Diploma -

Ronald W. Reagan/Doral Senior High School
Juan Rueda