Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
6
6
years of professional experience
Work History
Relationship banker
Old national bank
Chicago Heights, United States
09.2023 - Current
Provided clients with in-depth education on our comprehensive suite of financial products and services, facilitating the establishment of checking accounts, savings accounts, certificates of deposit, and more
Enhance the banking center's overall performance by achieving established goals for both sales and customer service
Execute both personal banker and teller duties to provide efficient, accurate, and professional service, thereby ensuring a high quality client experience
Maintain and organized system of follow-up through mail, telephone and email with new and existing clients to generate additional business.
Labor
Kim Construction Company, Inc.
Steger, United States
05.2022 - Current
Specialized in municipal infrastructure projects, primarily concentrating on manholes
Utilized advanced applications and mapping technologies to accurately locate manholes for repairs and maintenance tasks
Employed advanced technology to perform vacuum testing on manholes, ensuring their structural integrity and watertightness
Applied chemical grouting techniques to effectively repair and seal manholes, enhancing their durability and preventing leaks.
Service Porter, Service Advisor
South Oak Dodge Chrysler Jeep Ram
Matteson, United States
10.2018 - 04.2022
Facilitated customer orientation by providing a warm welcome and expertly directing them to the resources or assistance they required
Maintained a precise inventory of supplies
Drafted comprehensive repair orders for customers, specifying vehicle issues to facilitate efficient repairs
Maintained proactive communication with customers, providing regular updates on the status of their vehicle repairs.