Summary
Overview
Work History
Education
Skills
Timeline
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Juan Salazar

Wimauma,FL

Summary

Friendly and dependable worker with strong experience in customer service, cash handling, and working in fast-paced environments. Skilled in helping customers, solving problems, and handling money accurately from working at Marshalls, Domino’s, and Publix. Known for being organized, detail-oriented, and a quick learner. Looking to bring my customer service skills and work ethic to a role in banking.

Overview

5
5
years of professional experience

Work History

Deli Associate

Publix
03.2025 - Current
  • Deliver exceptional customer service by preparing and serving high-quality deli products while assisting customers with special orders and product selections.
    Handle cash, credit, and mobile payments at the register with precision, ensuring accurate transactions and proper change handling.
  • Maintain excellent product knowledge to answer customer questions and make personalized recommendations. Multitask efficiently in a fast-paced environment, balancing food preparation, customer interactions, and sanitation duties. Operate deli equipment safely and correctly, adhering to all food safety and hygiene standards.
  • Resolve customer concerns promptly with professionalism, patience, and empathy to ensure customer satisfaction and retention. Collaborate with team members to meet department goals for sales, efficiency, and service excellence. Follow detailed procedures for inventory management, stock rotation, and restocking to maintain fresh and appealing displays.

Retail Associate / Cashier

Marshalls
01.2023 - 01.2024
  • Handled cash, credit, and debit transactions with speed and accuracy; balanced cash drawers at the beginning and end of shifts.
  • Maintained high attention to detail while processing payments and managing point-of-sale systems.
  • Assisted in store operations, including stocking, organizing merchandise, and maintaining a clean, safe shopping environment.
  • Resolved customer concerns with professionalism and empathy, ensuring positive shopping experiences.
  • Worked collaboratively with team members and management to meet daily sales and customer satisfaction goals.
  • Followed loss prevention policies and procedures to protect company assets.

Customer Service Representative

Dominos Pizza
01.2021 - Current
  • Job duties/Responsibilities
  • -Take customer orders over the phone, online, or in-store.
  • -Ensure orders are accurate and processed in a timely manner.
  • -Handle cash register transactions, including payments and change.
  • -Prepare and package orders for delivery or pickup.
  • -Provide excellent customer service and resolve complaints or issues.
  • -Assist with cleaning and maintaining the store’s work area.
  • -Help with stocking ingredients and supplies as needed.
  • -Support delivery drivers by organizing and preparing orders.
  • -Ensure food safety and cleanliness standards are met.

Education

No Degree - Cyber Security

University of South Florida
Tampa, FL
06-2027

High School Diploma -

John A Ferguson Senior High
Miami, FL
01.2022

Skills

  • -Bilingual in English and Spanish
  • -Excellent communication and interpersonal skills
  • -Strong problem-solving and conflict resolution abilities
  • -Time management and multitasking
  • -Ability to work in a fast-paced, team-oriented environment
  • -Ability to stay calm and efficient under pressure
  • -Cash handling and point-of-sale (POS) system experience
  • -Knowledge of food safety and cleanliness standards
  • -Attention to detail and accuracy in processing orders
  • Certified Expert in Microsoft Office Suite – Advanced proficiency in Word, Excel, and PowerPoint, with official certification demonstrating expert-level skills in document creation, data analysis, and professional presentations

Timeline

Deli Associate

Publix
03.2025 - Current

Retail Associate / Cashier

Marshalls
01.2023 - 01.2024

Customer Service Representative

Dominos Pizza
01.2021 - Current

No Degree - Cyber Security

University of South Florida

High School Diploma -

John A Ferguson Senior High

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