Juan Saldivar
Dallas
Summary
Professional with strong expertise in system administration, ready to ensure robust IT infrastructure and seamless operations. Skilled in network management, troubleshooting, and security protocols. Focused on team collaboration, adaptability, and achieving results. Reliable and responsive to evolving technical demands.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Administrator
US Army
04.2022 - Current
- Managed technical inventory including hardware, software licenses, and warranties to ensure timely upgrades and replacements as needed.
- Diagnosed and resolved hardware and software issues.
- Established secure remote access capabilities allowing employees working offsite continued productivity during times where physical presence was impractical or impossible due to external circumstances.
- Implemented and maintained virtual private networks.
- Maintained rigorous compliance with industry standards by conducting regular security assessments and updates.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
System Administrator
US Army
03.2021 - 03.2022
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
Education
High School Diploma -
Inspired Vision
Dallas, TX05-2020
Skills
- Technical support
- User Account Oversight
- Hardware and software installation
- Helpdesk operations
- Active Directory Management
- VMware Proficiency
- VoIP systems
Certification
- CompTIA Security+
Timeline
System Administrator
US Army
04.2022 - Current
System Administrator
US Army
03.2021 - 03.2022
High School Diploma -
Inspired Vision
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