Juan Sanchez
Las Vegas,NV
Summary
Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Supervisor
Durango Casino
Las Vegas, NV
01.2023 - Current
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Reviewed security practices prior to events and identified potential weaknesses.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Interviewed and hired security personnel with strong skill sets and expertise.
Security Manager
Palms Casino
Las Vegas, NV
01.2022 - 01.2023
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Reviewed security practices prior to events and identified potential weaknesses.
- Performed bi-weekly payroll, set schedules, and dealt with rule infractions.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Developed standardized training procedures for departmental inspections.
- Recommended changes in processes and procedures related to information security and risk management.
- Maintained team compliance with professionalism guidelines and security team standards.
- Conducted regular staff training on security policies and procedures.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Performed thorough background checks on potential employees to identify hiring risks.
- Trained new security officers on safety protocols and company standards.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Investigated security incidents to determine root cause, impact, and recommend remediation plans.
- Collaborated with internal teams and external consultants on projects relating to compliance standards.
Security Supervisor
Palms Casino and Resort
Las Vegas, NV
02.2018 - 01.2023
- Supervised property entrances and exits and monitored employee safety.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Led security team and contributed to on-call shifts.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Completed day-to-day duties accurately and efficiently.
EMT
Palms Casino and Resort
Las Vegas, NV
12.2010 - 01.2018
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Remained level-headed and proactive during emergency situations.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Interviewed patients to obtain medical history and details on current issues.
- Responded to 911 calls for assistance with medical emergencies.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Educated patients on pre-hospital treatment techniques such as bleeding control methods.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Calmed patients by carefully explaining each step and remaining composed.
- Bandaged wounds and determined necessity for stitches or sutures.
- Maintained equipment and supplies necessary for providing medical services in field settings.
- Demonstrated dedication to providing quality care through continued training and education.
- Attended continuing education courses related to EMT skills development.
- Positioned patients in preparation for treatment and transport.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Provided emotional support to patients and their families during medical emergencies.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Administered first aid treatment or life support in prehospital settings.
- Performed CPR and used defibrillator on cardiac patients.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Collaborated with medical personnel to quickly treat and transport patients.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Documented calls in reports detailing incident type and course of treatment.
- Performed basic life support, including CPR and airway management.
- Provided emergency care at the scene of an accident or other medical incident.
Education
High School Diploma -
Cibola High School
Yuma, AZ05-1994
Skills
- Security Screening
- Security Team Leadership
- Staffing and Scheduling
- Interviews and Interrogations
- Skilled in Conflict Resolution
- Daily Status Reports
- Operational Effectiveness
- CPR and Child CPR Training
- Staff Management
- Personnel Supervision
- Windows Vista
- Report Generation
- Security Personnel Training
- Team Leadership
- Emergency Response
- Incident Investigation
- Security Officer Training
- Policy Enforcement
- Physical Restraint Training
- Employee Performance Evaluation
- Safety and Security Procedures
- AED Certified
Certification
BLS instructor
CPR AED First Aid Instructor
Certified instructor with SNHD on NARCAN
Osha 10 Hour General industry safety and health
Workplace Emergency and Evacuation
Respirable Crystalline Silica for General industry & Construction
Languages
English
Professional
Spanish
Professional
Timeline
Security Supervisor
Durango Casino
01.2023 - Current
Security Manager
Palms Casino
01.2022 - 01.2023
Security Supervisor
Palms Casino and Resort
02.2018 - 01.2023
EMT
Palms Casino and Resort
12.2010 - 01.2018
High School Diploma -
Cibola High School