JENY RAMIREZ
Orla,FL
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Irrigation Coordinator
Romaga Commercial Landscaping
Orlando, FL
07.2023 - Current
- Coordinated cross-departmental projects to enhance operational efficiency and communication.
- Developed and implemented process improvements to streamline workflow and reduce bottlenecks.
- Managed scheduling and resource allocation for team members, ensuring optimal productivity.
- Facilitated training sessions for new staff, enhancing team competency and performance consistency.
- Entered data, generated reports, and produced tracking documents.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Retail Sales Associate
Ups Store
Orlando, FL
01.2023 - 05.2023
- Pleasantly greeted customers, assisted with request for products, services and company information.
- Completed point of sale opening and closing procedures.
- Picked orders, scanned products and packed boxes.
- Ensured racks are fully stocked.
- Managed returns of merchandise.
Owner/costumer Service Representative
TOTAL GRES
Bogota, Colombia
01.2020 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Increased sales by offering advice on purchases and promoting additional products.
- Managed cash register after end of shift to balance and record accurate transactions.
Administrative Supervisor
WEATHERFORD COLOMBIA LTD
BOGOTA,COLOMBIA
03.2017 - 01.2020
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Created presentations and other materials to support organizational activities.
- Coordinated and scheduled meetings/travel for staff members.
Education
Post-Graduate Certificate - Commercial Management
Universidad De La Sabana
Chia, Colombia12-2004
Bachelor of Business Administration -
Universidad De La Sabana
Chia, Colombia05.2002
Skills
- Managing Purchasing Activities
- Inventory Purchasing
- Meeting Support
- Microsoft Office
- Confidentiality Understanding
- Account Reconciliations Knowledge
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Irrigation Coordinator
Romaga Commercial Landscaping
07.2023 - Current
Retail Sales Associate
Ups Store
01.2023 - 05.2023
Owner/costumer Service Representative
TOTAL GRES
01.2020 - 05.2022
Administrative Supervisor
WEATHERFORD COLOMBIA LTD
03.2017 - 01.2020
Post-Graduate Certificate - Commercial Management
Universidad De La Sabana
Bachelor of Business Administration -
Universidad De La Sabana