Juan Sandoval
Fort Worth,TX
Overview
3
3
years of professional experience
Work History
Service Advisor
Pep Boys Auto Parts & Service
10.2023 - Current
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Attractions Associate
Fort Worth Zoo
04.2021 - 10.2023
- Enhanced guest experience by providing friendly and knowledgeable assistance with park attractions and information.
- Streamlined ride operations by consistently monitoring safety procedures, ensuring a secure and enjoyable environment for visitors.
- Contributed to positive guest feedback by attentively addressing inquiries and resolving any concerns promptly.
- Collaborated with team members to maintain cleanliness and orderliness throughout the park, promoting a welcoming atmosphere.
Education
Automotive Technician - Automotive Technician
Lincoln College of Technology - Grand Prairie
Grand Prairie, TX07.2024
High School Diploma -
Tcc South Collegiate High School
Fort Worth, TX05.2023
Skills
- Documentation And Reporting
- Customer Service
- Quality Control
- Service Estimates
- Price Quoting
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Service Advisor
Pep Boys Auto Parts & Service
10.2023 - Current
Attractions Associate
Fort Worth Zoo
04.2021 - 10.2023
Automotive Technician - Automotive Technician
Lincoln College of Technology - Grand Prairie
High School Diploma -
Tcc South Collegiate High School