Juan Sosa
Dayton,TX
Summary
Dynamic manager with a proven track record at Sosa&sosa Remodeling, excelling in team leadership and customer service. Enhanced operational efficiency and customer satisfaction through effective decision-making and clear communication. Skilled in time management and relationship building, ensuring high-quality service delivery and a safe work environment.
Overview
8
8
years of professional experience
Work History
Manager
Sosa&sosa Remodeling
Houston, TX
08.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Completed various tasks within set deadlines.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Operated vehicles safely and efficiently.
- Secured necessary materials efficiently.
Fire Watcher
Advance Tank & Construction Company
Houston
09.2021 - 06.2022
- Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
- Played an active role in maintaining site security by monitoring access points and verifying visitor credentials as needed during shifts as Fire Watcher.
- Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
- Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed.
- Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process.
- Maintained accurate records, documenting observations and actions taken during each shift.
- Coordinated with site supervisors to address any identified hazards or concerns quickly and efficiently.
- Enhanced safety by diligently monitoring assigned areas for potential fire hazards and violations.
- Conducted regular inspections of work sites, identifying and addressing potential fire risks proactively.
Delivery Driver
Favor Delivery
Houston
06.2018 - 08.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
Education
South Houston High School
Houston, TX05.2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
- Clear communication
Languages
Spanish
Native or Bilingual
Timeline
Fire Watcher
Advance Tank & Construction Company
09.2021 - 06.2022
Delivery Driver
Favor Delivery
06.2018 - 08.2018
Manager
Sosa&sosa Remodeling
08.2017 - Current
South Houston High School