Juan Soteldo
Kissimmee,FL
Summary
Diligent and enthusiastic apprentice with a passion for providing exceptional customer service and contributing to retail operations. Possessing a strong work ethic and excellent communication skills, adept at engaging with customers to ensure a positive shopping experience. Demonstrated ability to assist with inventory management tasks, including restocking shelves and organizing merchandise. Eager to learn and grow in a retail environment, committed to delivering high-quality service and contributing to team success.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Under Armour Inc.
Orlando, Florida
11.2023 - 02.2024
- Assisted customers in selecting merchandise based on their preferences and style requirements, resulting in increased sales and customer satisfaction
- Processed transactions accurately and efficiently, handling cash and credit card payments while adhering to company policies and procedures
- Maintained a clean and organized store environment, including restocking shelves, folding clothes, and arranging displays to enhance visual appeal.
Shift Lead
Walgreen Properties Inc.
Celebration, Florida
02.2023 - 08.2023
- Directed daily operations of the store, including opening and closing procedures, cash management, and customer service supervision
- Resolved customer inquiries and complaints promptly and professionally, ensuring high levels of customer satisfaction
- Collaborated with store management to develop and implement strategies for achieving sales targets and improving store profitability.
Inventory Management
Bandeja Paisa Latin Restaurant
Orlando, Florida
06.2021 - 07.2022
- Conducted regular cycle counts and reconciled inventory variances to maintain accurate stock levels and prevent stockouts or overstock situations
- Implemented inventory control measures, such as barcode scanning and RFID tagging, to streamline receiving, storage, and distribution processes
- Analyzed inventory data and generated reports to identify trends, forecast demand, and recommend inventory optimization strategies.
Education
Osceola High School
Kissimmee, FL05-2024
Skills
- Customer Service
- Product Merchandising
- Retail Store Operations
- Conflict Resolution
- Positive and professional
- Cash Register Operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
Under Armour Inc.
11.2023 - 02.2024
Shift Lead
Walgreen Properties Inc.
02.2023 - 08.2023
Inventory Management
Bandeja Paisa Latin Restaurant
06.2021 - 07.2022
Osceola High School
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