Juan Valenzuela
Provo
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Intermountain Health
Provo, UT
03.2025 - Current
- Complete and submit prior authorizations for medications, imaging, and specialty treatments to ensure timely patient care.
- Coordinate and complete FMLA/disability documentation for patients undergoing treatment.
- Initiate refill requests and pending lab/imaging orders to streamline provider workflow.
- Support oncology providers by obtaining vitals, reconciling medications, and documenting patient concerns.
Medical Assistant Trainer
Premier Family Medical Urgent Care
Lindon, UT
08.2024 - Current
- Perform patient intake including vital signs, history collection, and documentation.
- Initiate peripheral IV lines for fluids and medication administration.
- Train and review core medical assistant clinical and administrative duties, ensuring competency and adherence to clinic protocols.
- Assist leadership during annual medical assistant performance review sessions by offering input on competencies and growth areas.
Medical Assistant Supervisor
Mountainlands Community Health Center
Provo, UT
11.2023 - 03.2026
- Manage a team of 26 Medical Assistants, overseeing their daily activities and ensuring adherence to protocols and standards.
- Set clear expectations for the department and monitor performance to ensure compliance and efficiency.
- Conduct follow-up assessments and provide feedback to team members to enhance productivity and quality of care.
- Maintain a positive and collaborative work environment, fostering teamwork and professional development opportunities for staff.
Medical Assistant Team Lead
Mountainlands Community Health Center
Provo, UT
04.2021 - 11.2023
- Lead and motivate a team of 5-6 members, providing guidance, support, and feedback to ensure high performance and employee engagement. Take appropriate disciplinary actions when required, addressing performance issues and ensuring adherence to company policies for procedures.
- Manage timesheet processes, ensuring accuracy and compliance, and review and edit time sheets as necessary.
- Assess and approve or decline requests for paid time off (PTO), considering team workload, project requirements, and company policies.
- Conduct comprehensive annual performance reviews, providing feedback, setting goals, and identifying opportunities for employee development and growth.
Shift Leader
Del Taco
Orem, Ut
05.2018 - 01.2021
- Maintained awareness of customer activities and good relations with high-value customers.
- Managed operations during shift, with total awareness of activities of employees and customers.
- Followed established guidelines and procedures.
- Maintained a good working relationship with co-workers and management.
Education
Certificate - Medical Assistant
Mountainlands Technical College
Orem, UT03.2021
High School Diploma - undefined
Mountain View High School
Orem, UT05.2020
Skills
- Performance evaluation and feedback
- Leadership and team management
- Conflict resolution
- Vital sign Measurement
Timeline
Medical Assistant
Intermountain Health
03.2025 - Current
Medical Assistant Trainer
Premier Family Medical Urgent Care
08.2024 - Current
Medical Assistant Supervisor
Mountainlands Community Health Center
11.2023 - 03.2026
Medical Assistant Team Lead
Mountainlands Community Health Center
04.2021 - 11.2023
Shift Leader
Del Taco
05.2018 - 01.2021
High School Diploma - undefined
Mountain View High School
Certificate - Medical Assistant
Mountainlands Technical College