Lixi Yamilet Herrera Mendez
Bladensburg,USA
Summary
I am highly adaptable and a quick learner, fluent in both Spanish and English, which allows me to communicate effectively across language barriers. My skills in translation and interpretation enable me to navigate and thrive in multicultural environments. I excel at problem-solving and maintain a high level of organization, ensuring that I manage my time and tasks efficiently. A clean workspace is important to me, as it enhances my productivity and focus. I bring a positive attitude to every opportunity, with a strong commitment to contributing to the success of my team and organization. Authorized to work in the US for any employer.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Capital Podiatrist Associate’s
Alexandria, AL
03.2026 - Current
- Prepared examination rooms by maintaining cleanliness and stocking necessary supplies.
- Assisted patients during procedures by providing comfort and addressing concerns.
- Worked with healthcare team to improve clinic operations and enhance patient flow.
- Adhered to health regulations and safety protocols without fail.
- Cleaned, restocked, and organized exam rooms and medical equipment.
- Guided patients to exam rooms, answered questions, and prepared for physician examinations.
- Established strong relationships with patients through effective communication that built trust in the clinic's care.
- Increased patient satisfaction by delivering compassionate care and quickly addressing needs during visits.
- Acquired skills to perform laser treatment with a TENS unit, utilized Smart ABI technology to assess circulation, and conducted shockwave therapy for pain relief.
- Reviewed physician alerts and patient records using Tebra, updated and verified patient demographics, managed medical documents, and ensured accurate electronic health records.
Sales Associate
Value Village
Bladensburg, MD
07.2025 - 03.2026
- Working at Value Village Thrift Store strengthened my teamwork, communication, and multitasking skills. My time at Value Village was a very positive and rewarding experience. I enjoyed working closely with customers, assisting them with their needs, and building strong relationships to ensure everyone had a great shopping experience. Being bilingual allowed me to communicate effectively with a wide range of customers and better understand their needs. I take pride in providing excellent customer service and creating a welcoming, helpful environment for others.
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized and visually appealing sales floor through effective merchandising techniques.
- Collaborated with team members to meet daily sales targets and improve service quality.
- Monitored inventory levels and restocked shelves to ensure product availability.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier/Customer Service
Cold Stone Creamery
Lanham, MD
10.2024 - 05.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted in maintaining cleanliness and organization of work area and equipment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure timely service during peak hours.
- Educated customers on menu offerings, enhancing their overall experience.
- Handled cash, credit, and digital payments while ensuring transaction accuracy.
- Managed inventory levels by restocking supplies as needed, supporting operational efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
CMMA - Healthcare
Stepful
High school diploma - undefined
Bladensburg High School
Bladensburg, MD05.2024
Skills
- Drove bilingual initiatives to improve client engagement
- Led teamwork efforts to achieve successful project outcomes
- Demonstrated adaptability in dynamic environments to optimize performance
- Elevated customer service standards to enhance client relationships
- Orchestrated time management strategies to maximize productivity
- Utilized basic math competencies to support project analysis
- Practiced active listening to gather critical feedback from stakeholders
- Facilitated communication between departments to strengthen collaboration
- SMART ABI
- SHOCKWAVE THERAPY
- LASER THERAPY
Timeline
Medical Assistant
Capital Podiatrist Associate’s
03.2026 - Current
Sales Associate
Value Village
07.2025 - 03.2026
Cashier/Customer Service
Cold Stone Creamery
10.2024 - 05.2025
High school diploma - undefined
Bladensburg High School
CMMA - Healthcare
Stepful