Juan Vasquez
San Antonio,Tx.
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Food Delivery Driver
DoorDash
02.2025 - Current
- Delivered food orders promptly, ensuring high customer satisfaction and adherence to safety protocols.
- Navigated efficiently using GPS technology, optimizing routes for timely deliveries.
- Maintained accurate logs of deliveries and customer interactions, enhancing service quality.
- Collaborated with restaurant staff to streamline order preparation and minimize delays.
Uber Partner
Uber
10.2023 - Current
- Managed driver-partner relationships to enhance satisfaction and retention.
- Implemented operational strategies to optimize ride-sharing efficiency and reduce wait times.
- Analyzed performance data to identify trends and improve service delivery.
- Trained new drivers on platform tools and best practices for customer engagement.
Small Business Owner
Taqueria La Mexicana
01.2015 - Current
- Developed and implemented effective marketing strategies to enhance brand visibility.
- Managed daily operations, including inventory control and customer service excellence.
- Streamlined processes to improve operational efficiency and reduce costs.
- Cultivated relationships with suppliers to ensure timely product availability.
Cashier
Jc Penney
10.2019 - 05.2021
- Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area to facilitate smooth operations.
- Trained new cashiers on company policies and cash handling procedures, fostering teamwork.
Customer Service Assistant
H-E-B
02.2016 - 03.2017
- Provided exceptional customer support, resolving inquiries and issues efficiently.
- Maintained knowledge of product offerings to assist customers effectively.
- Processed transactions accurately, ensuring a smooth checkout experience.
- Collaborated with team members to enhance service delivery and operational efficiency.
- Trained new staff on customer service protocols and best practices.
Cashier
Rue 21
05.2015 - 07.2015
- Managed returns and exchanges in accordance with store policies, ensuring compliance and customer trust.
- Monitored inventory levels at checkout to prevent stock shortages and improve service efficiency.
- Collaborated with team members to implement promotional displays, driving sales during peak seasons.
- Resolved customer complaints promptly, utilizing effective communication skills to enhance loyalty and retention.
Education
High School Diploma -
CC Winn High School
Eagle Pass, TX05.2015
Skills
- Sales expertise
- Effective communication
- Microsoft Excel proficiency
- Service excellence
- Versatile skill development
- Customer-focused sales
- Proficient in bilingual communication
- Leadership in team settings
- Cash management
- Digital marketing expertise
- Cash handling expertise
- Extensive experience in customer support
- Problem-solving
- Quick learner
- Hardworking and responsible
- Customer service
- Time management
LANGUAGE
English
Spanish
Timeline
Food Delivery Driver
DoorDash
02.2025 - Current
Uber Partner
Uber
10.2023 - Current
Cashier
Jc Penney
10.2019 - 05.2021
Customer Service Assistant
H-E-B
02.2016 - 03.2017
Cashier
Rue 21
05.2015 - 07.2015
Small Business Owner
Taqueria La Mexicana
01.2015 - Current
High School Diploma -
CC Winn High School