Summary
Overview
Work History
Skills
Languages
Timeline
GeneralManager

JUAN VELANDIA

Atlanta,GA

Summary

Dynamic leader with a proven track record at 7 Tequilas Mexican Restaurant Holly Springs, excelling in operations management and exceptional customer service. Demonstrated success in driving business growth, implementing cost-saving strategies, and leading high-performing teams. Skilled in POS software and adept at fostering strong client and vendor relationships, ensuring long-term success and loyalty.

Overview

3
3
years of professional experience

Work History

General Manager

7 Tequilas Mexican Restaurant Holly Springs
09.2023 - 10.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

BARTENDER

7 Tequilas Mexican Restaurant Holly Springs
03.2023 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

SERVER

7 Tequilas Mexican Restaurant Holly Springs
08.2021 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

HOST

7 Tequilas Mexican Restaurant Holly Springs
05.2021 - 08.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.


Skills

  • Leadership and team building
  • Cleanliness standards
  • Multitasking proficiency
  • POS software
  • Exceptional customer service
  • Engaging personality
  • Operations management
  • Handling difficult customers
  • Effective time management
  • Food safety practices
  • Health codes compliance
  • Microsoft 365 skills

Languages

Spanish
Native or Bilingual

Timeline

General Manager

7 Tequilas Mexican Restaurant Holly Springs
09.2023 - 10.2024

BARTENDER

7 Tequilas Mexican Restaurant Holly Springs
03.2023 - 09.2023

SERVER

7 Tequilas Mexican Restaurant Holly Springs
08.2021 - 04.2023

HOST

7 Tequilas Mexican Restaurant Holly Springs
05.2021 - 08.2021

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JUAN VELANDIA