JUAN VELANDIA
Atlanta,GA
Summary
Dynamic leader with a proven track record at 7 Tequilas Mexican Restaurant Holly Springs, excelling in operations management and exceptional customer service. Demonstrated success in driving business growth, implementing cost-saving strategies, and leading high-performing teams. Skilled in POS software and adept at fostering strong client and vendor relationships, ensuring long-term success and loyalty.
Overview
3
3
years of professional experience
Work History
General Manager
7 Tequilas Mexican Restaurant Holly Springs
09.2023 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
BARTENDER
7 Tequilas Mexican Restaurant Holly Springs
03.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
SERVER
7 Tequilas Mexican Restaurant Holly Springs
08.2021 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
HOST
7 Tequilas Mexican Restaurant Holly Springs
05.2021 - 08.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Skills
- Leadership and team building
- Cleanliness standards
- Multitasking proficiency
- POS software
- Exceptional customer service
- Engaging personality
- Operations management
- Handling difficult customers
- Effective time management
- Food safety practices
- Health codes compliance
- Microsoft 365 skills
Languages
Spanish
Native or Bilingual
Timeline
General Manager
7 Tequilas Mexican Restaurant Holly Springs
09.2023 - 10.2024
BARTENDER
7 Tequilas Mexican Restaurant Holly Springs
03.2023 - 09.2023
SERVER
7 Tequilas Mexican Restaurant Holly Springs
08.2021 - 04.2023
HOST
7 Tequilas Mexican Restaurant Holly Springs
05.2021 - 08.2021
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