Dynamic leader with a proven track record at 7 Tequilas Mexican Restaurant Holly Springs, excelling in operations management and exceptional customer service. Demonstrated success in driving business growth, implementing cost-saving strategies, and leading high-performing teams. Skilled in POS software and adept at fostering strong client and vendor relationships, ensuring long-term success and loyalty.
Overview
3
3
years of professional experience
Work History
General Manager
7 Tequilas Mexican Restaurant Holly Springs
09.2023 - 10.2024
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
BARTENDER
7 Tequilas Mexican Restaurant Holly Springs
03.2023 - 09.2023
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
SERVER
7 Tequilas Mexican Restaurant Holly Springs
08.2021 - 04.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained a clean and orderly dining area for an enjoyable guest experience.
HOST
7 Tequilas Mexican Restaurant Holly Springs
05.2021 - 08.2021
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Skills
Leadership and team building
Cleanliness standards
Multitasking proficiency
POS software
Exceptional customer service
Engaging personality
Operations management
Handling difficult customers
Effective time management
Food safety practices
Health codes compliance
Microsoft 365 skills
Languages
Spanish
Native or Bilingual
Timeline
General Manager
7 Tequilas Mexican Restaurant Holly Springs
09.2023 - 10.2024
BARTENDER
7 Tequilas Mexican Restaurant Holly Springs
03.2023 - 09.2023
SERVER
7 Tequilas Mexican Restaurant Holly Springs
08.2021 - 04.2023
HOST
7 Tequilas Mexican Restaurant Holly Springs
05.2021 - 08.2021
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Server Manager at 7 Tequilas Mexican RestaurantServer Manager at 7 Tequilas Mexican Restaurant