Juan Villalobos
Minooka,IL
Summary
With a proven track record I excel in patient care and de-escalation techniques, enhancing patient satisfaction and safety. My adaptability and commitment to continuous improvement have significantly contributed to team efficiency and the quality of care provided, demonstrating professionalism and strong interpersonal communication skills as well as adaptivbility to any field of work and situation. Also, I'm a team player or can work independently.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pct/ Patient Safety Attendant
UChicago Medicine AdventHealth
Bolingbrook, IL
10.2014 - Current
- Served as a liaison between patients, families, and nursing staff, helping to resolve any concerns or issues that arose during the hospital stay.
- Facilitated efficient discharges by preparing rooms for cleaning and assisting patients with gathering belongings as needed.
- Contributed to the prevention of hospital-acquired infections through diligent hand hygiene practices and use of personal protective equipment.
- Utilized effective de-escalation techniques when encountering agitated or distressed patients, prioritizing safety for all involved parties.
- Increased patient satisfaction by offering compassionate care and addressing individual needs in a timely manner.
- Maintained detailed documentation of patient interactions, ensuring accurate records for continuity of care purposes.
- Promoted patient autonomy by encouraging self-care activities within safe boundaries, fostering independence.
- Improved communication between medical staff and patients by effectively reporting observations and concerns.
- Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
- Enhanced patient safety by conducting comprehensive room checks and maintaining a clean environment.
- Demonstrated adaptability by working with diverse populations, including patients with varying cognitive abilities, physical limitations, or cultural backgrounds.
- Conducted hourly rounding to proactively address potential safety hazards or concerns, enhancing overall patient wellbeing.
- Supported individuals with special needs by providing appropriate accommodations and assistance tailored to their unique circumstances.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
- Mentored new Patient Safety Attendants by sharing best practices and offering guidance as they acclimated to their roles.
Certified Nursing Assistant (CNA)
St. Joes Villa Franciscan
Joliet, IL
08.2012 - 10.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Frozen and Dairy Associate
Jewel Osco
Minooka, IL
07.2011 - 08.2013
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Participated in ongoing training and development opportunities to stay current with industry trends and enhance overall performance as a Frozen and Dairy Associate.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
- Supported overall store success by participating in inventory counts and updating management on stock levels.
- Contributed to the team''s efficiency by unloading delivery trucks and organizing inventory in storage areas.
- Demonstrated versatility within the store by cross-training in multiple departments as needed for adequate coverage.
- Adhered to company policies regarding food safety guidelines throughout the handling process of perishable items.
- Managed workload effectively under pressure during busy hours, ensuring all tasks were completed in a timely manner without sacrificing quality or customer satisfaction levels.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Warehouse Assembler
Burgstrom Caterpillar
Joliet, IL
05.2008 - 05.2012
- Adapted quickly to changing priorities while maintaining a high level of productivity and attention to detail.
- Assisted new hires with training and guidance on best practices, promoting a culture of teamwork within the warehouse facility.
- Reduced product defects by regularly inspecting assembled items and addressing quality issues promptly.
- Performed routine maintenance on assembly tools and machinery, ensuring reliable operation and minimizing downtime.
- Supported on-time delivery of customer orders by consistently meeting or exceeding established productivity benchmarks.
- Facilitated cross-training among team members for increased versatility and coverage during absences or peak periods.
- Collaborated with team members to meet daily production goals, fostering a positive work atmosphere.
- Prevented delays in production schedule by quickly resolving any issues that arose during the assembly process.
- Enhanced warehouse efficiency by streamlining assembly processes and implementing time-saving techniques.
- Leveraged forklift, hand truck or electric dolly to move or stack materials.
- Cleaned, sanitized and maintained equipment and storage areas to comply with health regulations and quality standards.
- Operated material handling equipment to receive and ship freight.
- Assembled parts correctly according to specifications, reducing quality issues.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Completed tasks on time to meet quality and safety standards.
- Recognized and reported defective material and equipment to shift supervisor.
- Inspected completed products to encourage quality and adherence to company standards.
- Trained new assembly personnel on proper use of equipment.
- Assisted in development of new assembly processes.
Education
Associates Degree - Education
Joliet Junior College
Joliet, ILCertificate - Medical Interpreter
L.A.R.C of Dupage
Lombard, ILSkills
- Patient care techniques
- Basic Life Support
- Reliability and punctuality
- Mental health awareness
- Professionalism and Ethics
- Stress Tolerance
- De-Escalation Techniques
- Medical terminology knowledge
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-Solving
- Multitasking Abilities
- Patient Care
- Excellent Communication
- Direct Patient Care
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Certified in CPR/AED
- Team building
- Vitals monitoring
- Task Prioritization
- Self Motivation
- Goal Setting
- Professionalism
- Interpersonal Communication
- Continuous Improvement
- Adaptability
- Problem-solving aptitude
Certification
CPR
Medical Interpreter
CNA
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pct/ Patient Safety Attendant
UChicago Medicine AdventHealth
10.2014 - Current
Certified Nursing Assistant (CNA)
St. Joes Villa Franciscan
08.2012 - 10.2014
Frozen and Dairy Associate
Jewel Osco
07.2011 - 08.2013
Warehouse Assembler
Burgstrom Caterpillar
05.2008 - 05.2012
Associates Degree - Education
Joliet Junior College
Certificate - Medical Interpreter
L.A.R.C of Dupage