Juan Villarreal
Holdenville,OK
Summary
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease. Dedicated Dispatcher with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy. Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Skilled Heavy Equipment Operator proficient in operating backhoes, excavators, dump trucks, off-road trucks and skid loaders. Dependable and hardworking team leader and collaborator with 6 years of construction and wase industry experience. Works safely while supporting teams to meet deadlines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Service Technician
EquipmentShare
Ardmore, OK
09.2024 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Dispatcher
Stella Environmental Services
Wewoka, OK
01.2024 - 09.2024
- Assigned drivers to appropriate routes based on customer needs.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Reported delays, accidents or other traffic and transportation situations.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
Heavy Equipment Operator
GFL Environmental
Wewoka, OK
01.2022 - 12.2023
- Loaded and unloaded trucks with construction materials and waste materials in a transfer station.
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Performed routine inspections on all heavy machinery prior to use.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Completed routine inspections on vehicles.
- Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
Lead Driver
GFL Environmental
Seminole, OK
04.2018 - 01.2022
- Supervised and trained new drivers in safe driving techniques and company policies.
- Collaborated closely with dispatchers to ensure smooth operations.
- Monitored driver performance, providing feedback when necessary.
- Resolved customer complaints promptly and professionally.
- Assisted drivers with troubleshooting mechanical issues with vehicles.
- Completed pre- and post-trip inspections of assigned equipment and vehicles.
- Provided support to drivers during their route if needed.
- Ensured that all vehicles were inspected and maintained properly.
- Collaborated closely with senior managers to continuously improve route efficiency and implement best practices.
- Developed strategies to improve safety standards and reduce costs associated with vehicle maintenance and operation.
- Tracked driver behavior, timekeeping and attendance.
Flatbed Truck Driver
New Prime
Springfield, MI
02.2016 - 03.2018
- Secured loads by using chains, straps, blocks or other appropriate methods as needed.
- Checked load to ensure it was secure and balanced.
- Inspected vehicle before and after each trip.
- Made sure that all cargo was loaded safely and securely onto the flatbed trailer.
- Drove long distances in all weather conditions while obeying speed limits.
- Performed pre-trip inspections on equipment prior to departure from terminal.
- Conducted daily walk around inspections of truck to check for any damage or leaks.
- Delivered goods to customers in a timely manner within specified deadlines.
- Adhered to all company policies and procedures related to safe driving practices.
Pipeline Laborer
R.D Quinn.
Dumas, TX
01.2012 - 02.2016
- Cleaned work areas after completion of jobs to ensure safety and cleanliness.
- Utilized pressure gauges and leak detectors to inspect pipelines for leaks.
- Helped in laying out the line of a new pipeline route according to project plans.
- Provided support services such as digging holes, mixing concrete, and compacting soil around pipes.
- Assisted with the installation of pipelines by using various tools and equipment such as shovels, backhoes, and augers.
- Attended training sessions related to safety protocols when handling hazardous materials.
- Monitored tool and equipment use to verify conformance with OSHA standards.
- Performed routine maintenance on all tools and equipment used in the pipeline laborer job.
Education
High School Diploma -
Mclish
Fittstown, OK05-2003
Skills
- Schedule Management
- Driver Communication
- Customer Relations
- Work Order Management
- Safe Driving Techniques
- Vehicle Maintenance
- Safety Regulation Compliance
- Class a CDL
- Safety Procedures
- Pre-Operational Equipment Inspections
Certification
Warren Cat Waste Industry Application Certificate
Languages
Spanish
Native or Bilingual
Timeline
Field Service Technician
EquipmentShare
09.2024 - Current
Dispatcher
Stella Environmental Services
01.2024 - 09.2024
Heavy Equipment Operator
GFL Environmental
01.2022 - 12.2023
Lead Driver
GFL Environmental
04.2018 - 01.2022
Flatbed Truck Driver
New Prime
02.2016 - 03.2018
Pipeline Laborer
R.D Quinn.
01.2012 - 02.2016
High School Diploma -
Mclish