Juan Vizcarrando
Washington,DC
Summary
Dynamic professional with a proven track record at Whole Foods Market Inc, excelling in customer satisfaction and operational improvements. Expert in seafood preparation techniques and maintaining freshness, coupled with exceptional problem-solving abilities and a continuous learning mindset. Achieved significant process enhancements and cost savings, demonstrating strong multitasking skills and a commitment to quality and safety.
Overview
3
3
years of professional experience
Work History
Seafood Team Member
Whole Foods Market Inc
05.2023 - 11.2024
- Proactively identified opportunities to improve operations within the seafood department, suggesting ideas for process improvements or cost-saving measures when applicable.
- Handled customer inquiries professionally, offering solutions that met their needs while supporting store objectives.
- Assisted customers in making informed purchasing decisions by sharing detailed information about various seafood options and preparation techniques.
- Promoted a safe working environment by following sanitation guidelines and adhering to safety protocols at all times.
Crew Member
Dominos's Pizza
06.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Customer Service Team Member
Whole Foods Market Inc
08.2021 - 08.2022
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Mentored new hires by sharing best practices and experiences which resulted in faster onboarding and increased confidence in handling customer interactions.
- Collaborated with cross-functional teams to address complex customer concerns, resulting in elevated satisfaction levels.
Skills
- Continuous learning mindset
- Equipment maintenance know-how
- Order processing accuracy
- Quality control measures
- Cold storage management
- Sales target achievement
- Sustainable practices awareness
- Seafood display arrangement
- Seafood preparation techniques
- Recipe development creativity
- Cleaning procedures
- Fixing displays
- Rotating products
- Health code standards
- Sanitizing surfaces
- Preparing orders
- Maintaining freshness
- Weighing items
- Replenishing stock
- Display restocking
- Product wrapping
- Case sanitizing
- Weighing product
- Packing shrimp
- Weighing products
- Deboning fish
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organization
- Team building
- Conflict Resolution
- Complaint Handling
- Professionalism
- Product presentation
- Sales floor organization
- Time management abilities
- Adaptability
- Problem-solving aptitude
- Sales Techniques
- Loss prevention strategies
- Trend Awareness
- Microsoft applications proficiency
- Display design
- Attendance oversight
- Issue refunds
- Sales goals achievement
- Money Management
Timeline
Seafood Team Member
Whole Foods Market Inc
05.2023 - 11.2024
Crew Member
Dominos's Pizza
06.2022 - 03.2023
Customer Service Team Member
Whole Foods Market Inc
08.2021 - 08.2022