Juana Andrade
Houston,TX
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Aramark, leveraging skills in data entry and team collaboration. Expert in fostering client relations and streamlining office administration, significantly boosting team morale and retention. Demonstrates a keen ability for meticulous documentation and record-keeping, underpinned by strong computer and Microsoft Word proficiency.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Aramark
03.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivery Driver
Safe Delivery Guys
11.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Director
Computer Kids Hope Academy
07.2023 - 11.2023
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
North Shore Senior High School
Houston, TX05.2006
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- File Organization
- Customer and client relations
- Filing
- Documentation and Recordkeeping
- Dedicated Team Player
Languages
Spanish
Native or Bilingual
Urdu
Elementary
Japanese
Elementary
Timeline
Administrative Assistant
Aramark
03.2024 - Current
Delivery Driver
Safe Delivery Guys
11.2023 - 01.2024
Director
Computer Kids Hope Academy
07.2023 - 11.2023
North Shore Senior High School