Juana Fernandez Lara
Reno ,NV
Overview
8
8
years of professional experience
Work History
Room Attendant
Nugget Casino
10.2017 - 11.2020
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Performed laundry duties for improved efficiency and faster room turnover times.
Housekeeping Room Attendant
Hyatt
08.2012 - 10.2017
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Skills
- Guest Relations
- Lost and found procedures
- Maintenance reports
- Inventory and supply
Timeline
Room Attendant
Nugget Casino
10.2017 - 11.2020
Housekeeping Room Attendant
Hyatt
08.2012 - 10.2017