Juana Macias Lopez
Wilmington,CA
Summary
Dynamic Customer Service Manager with 34 years at Albertsons, excelling in leadership and operational management. Recognized for enhancing customer satisfaction and developing high-performing teams. Expertise in problem-solving and conflict resolution drives a culture of excellence, achieving significant operational improvements and fostering a customer-centric environment.
Overview
35
35
years of professional experience
Work History
Customer Service Manager
Albertsons Grocery Store
08.1990 - Current
Dedicaded and Experienced retail professional with 34 years of progressive roles at Albertsons. Proven expertise in team leadership, operational management, customer service, and employee development. Adept at fostering an efficient and customer focused environment, with a track record of achieving operational excellence.
Education
High School Diploma -
Banning High School
Wilmington, CA06-1987
Skills
Leadership and team management
Customer Service Excellence
Problem Solving and Conflict Resolution
Training and Development
Timeline
Customer Service Manager
Albertsons Grocery Store
08.1990 - Current
High School Diploma -
Banning High School