Juana Pantoja
Toledoz Boutique
Kennett Square,PA
1
Certification
7
years of professional experience
Compassionate and results-driven professional with a versatile background in social media management and patient care. Known for strong collaboration and time management skills, ready to drive impactful outcomes in customer service and brand visibility.
Work History
Social Media Manager
2 Years 10 Months- Developed and implemented social media strategies to enhance brand visibility and engagement.
- Analyzed audience insights to optimize content and increase follower growth across platforms.
- Managed team performance through regular feedback and goal-setting sessions.
- Analyzed customer preferences to recommend styles, fabric choices, and fits tailored to individual needs.
- Guided clients through garment selection, enhancing overall shopping experience and building strong relationships.
Certified Nursing Assistant
5 Months- Provided compassionate patient care to enhance comfort and quality of life.
- Assisted nursing staff with daily activities, ensuring adherence to care plans.
- Assisted with personal hygiene, mobility, and nutrition support for diverse patient needs.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to enhance care plans tailored to individual patients.
Home Care Aide
7 Months- Provided compassionate personal care and companionship to seniors, enhancing their quality of life.
- Assisted clients with daily living activities, ensuring comfort and dignity in every interaction.
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility and personal hygiene, promoting independence and dignity.
- Implemented strategies to enhance quality of life for clients through engaging activities and companionship.
Produce Associate
2 Years 3 Months- Maintained freshness and quality of produce through daily inspections and proper storage techniques.
- Collaborated with team to achieve efficient stock replenishment and reduce product waste.
- Trained new associates on safety protocols and produce handling procedures to uphold store standards.
- Monitored product expiration dates regularly to minimize spoilage and maximize sales potential.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
Education
Associate of Applied Science - Medical Assistant
High School Diploma
- Awarded Student of the Month for December
Skills
Social media management
Photo and video editing
Teamwork and collaboration
Content creation
Time management
Patient care
Vital signs monitoring
Compassion and empathy
HIPAA compliance
Customer service
Medical terminology knowledge
EMR / EHR
Bilingual English and Spanish
Accomplishments
- Built strong relationships with vendors such as florists, photographers, videographers, musicians, and officiants to take hassle out of wedding planning.
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant (AAMA)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Social Media Manager
Toledoz Boutique
01.2023 - 11.2025Read More
Certified Nursing Assistant
Kendal-Crosslands Communities
08.2021 - 01.2022Read More
Home Care Aide
Home Instead Senior Care Home
01.2021 - 08.2021Read More
Produce Associate
Giant Food Stores
10.2018 - 01.2021Read More
Delaware County Community College
Associate of Applied Science from Medical Assistant
Read More
Avon Grove High School
High School Diploma
Read More