Results-driven leader with proven skills in customer service and team leadership. Achieved sales targets while enhancing operational efficiency through effective communication and collaboration.
Overview
2
2
years of professional experience
Work History
Floor Lead
The Buckle
Douglasville, Georgia
02.2025 - Current
Communicated effectively with team leaders to identify and resolve operational challenges, improving workflow efficiency.
Supported onboarding and training of new team members, fostering a collaborative and high-performing work environment.
Actively participated in team meetings to recommend process improvements and implement best practices.
Coordinated with cross-functional departments to strengthen communication and ensure alignment of operational goals.
Consistently met or exceeded performance targets through strategic planning, time management, and team leadership.
Sales Associate
Advanced Auto Parts
Villa Rica, Georgia
12.2023 - 02.2025
Provided exceptional customer support by identifying needs, resolving issues, and ensuring overall satisfaction.
Accurately processed transactions and maintained inventory levels to support smooth daily operations.
Collaborated with team members to enhance customer service experience.
Applied strong product knowledge to guide customer decisions and enhance the buying experience
Education
Associate Degree in Commercial Construction Management -
University of West Georgia Technical College
Carrollton, GA
05-2026
OSHA30 Construction
West Georgia Technical College
Carrollton, GA
Superintendent Procore Certification
West Georgia Technical College
Carrollton, GA
Student Procore Certification
West Georgia Technical College
Carrollton, GA
Bluebeam For Everyone Certification
West Georgia Technical College
Carrollton, GA
Skills
Customer service
Team leadership
Effective communication
Sales strategies
Problem-solving aptitude
Goal setting
Team building
Staff training
Timeline
Floor Lead
The Buckle
02.2025 - Current
Sales Associate
Advanced Auto Parts
12.2023 - 02.2025
Associate Degree in Commercial Construction Management -