Juan C Munoz
Charles Town
Summary
Safety‑focused airport operations supervisor with hands‑on experience supporting MWAA environments, enforcing TSA/FAA compliance, and managing high‑volume operational activities. Skilled in incident reporting, traffic coordination, restricted‑area vehicle operation, and delivering clear communication during fast‑paced or high‑pressure situations. Known for strong attention to detail, reliability, and maintaining safe, efficient, and organized airport workflows.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Station Area Supervisor
Cleaning Of America (COA)
Dulles
08.2024 - Current
- Liaised with MWAA and airport operations to facilitate communication and coordination.
- Implemented incident-tracking systems, improving customer approval by 22%.
- Ensured safe handling of chemicals and compliance with airport protocols.
- Authorized to operate company vehicles in restricted federal areas (police/fire stations, control towers, secure facilities).
- Managed project timelines and resources to ensure successful completion. and maintained operational logs.
Operations Supervisor
Maximus Global Services
Dulles
02.2024 - 08.2024
- Ensured TSA/FAA compliance through safety audits and incident management to enhance operational safety.
- Coordinated with security teams and airport services to streamline operations and ensure safety.
- Analyzed passenger flow data to inform decision-making and mitigate congestion.
- Delivered clear communication to resolve issues and support customer satisfaction.
- Prepared daily reports on delays, cancellations, and diversions.
Maintenance Manager
Delta Building Service
New York
03.2018 - 10.2019
- Executed repairs, restorations, and surface maintenance to ensure operational safety and compliance.
- Coordinated deliveries and organized materials to uphold building standards and efficiency.
- Instructed staff on safety and cleanliness procedures to promote a safe working environment.
Education
High School Diploma -
High School For Arts And Business |
New York, NY06-2019
Skills
- TSA/FAA compliance
- Incident management
- Incident documentation
- Hazardous materials management
- Traffic & pedestrian direction
- High-volume customer service
- Microsoft Office
- Class E Driver’s License
- Pursuing Class B License
- Bilingual: English & Spanish
- Strong attention to detail
- Calm under pressure
Certification
- HAZMAT (2025)
- OSHA (2024/2025)
- Construction Blueprint Reading (2023)
- Forklift Operator (2021)
Timeline
Station Area Supervisor
Cleaning Of America (COA)
08.2024 - Current
Operations Supervisor
Maximus Global Services
02.2024 - 08.2024
Maintenance Manager
Delta Building Service
03.2018 - 10.2019
High School Diploma -
High School For Arts And Business |