PRINCE KHONDE LUBAMBA
SeaTac
Summary
Detail-oriented aviation operations professional with over three and a half years of progressive experience across station operations, load planning, ramp supervision, and cargo services in both the U.S. And international airport environments. Proven ability to lead frontline teams, coordinate safe and efficient aircraft turnarounds, and ensure compliance with FAA, TSA, and airline-specific protocols. Skilled in safety reporting, staff development, and performance optimization through data-driven decision-making. Adept at navigating dynamic airport settings, with a strong commitment to safety, service excellence, and continuous improvement. Bilingual in English and French, with a passion for advancing operational efficiency in passenger and cargo handling operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Admin Specialist, Station Operations
McGee Air Services
SeaTac
03.2025 - Current
- Provide administrative support to station leadership and HR, ensuring compliance with injury reporting, airport badging, and internal documentation standards.
- Manage the team member parking program and badge compliance, working directly with airport authorities.
- Assist with onboarding, recruiting events, and employee engagement initiatives to support a productive, safety-conscious work culture.
- Maintain and update confidential files, including attendance logs, incident reports, and safety records.
- Track employee performance and attendance, coordinate disciplinary actions, and uphold confidentiality and professionalism.
- Coordinate staff scheduling and dispatch desk support, ensuring accurate timekeeping and payroll compliance, in collaboration with central administration.
- Coordinate interdepartmental communication to resolve operational disruptions promptly and safely.
Dining Service Coordinator
Central Washington University
Ellensburg
09.2022 - 12.2024
- Managed daily dining operations, ensuring quality and efficiency in meal service, and clean-up.
- Enhanced customer satisfaction by implementing student-driven feedback initiatives.
- Introduced process improvements, achieving measurable operational enhancements.
- Trained and guided new employees, boosting team collaboration and service speed.
- Organized themed events with campus groups, increasing student engagement.
Planeside Representative/Aircraft Load Planner/Ramp Supervisor
Worldwide Flight Services Express
SeaTac
02.2021 - 08.2022
- Coordinated and finalized weight and balance for cargo flights, ensuring compliance with aircraft safety regulations, and fuel optimization.
- Provided frontline leadership during irregular operations and cargo discrepancies, minimizing service disruption.
- Supervised ramp operations to ensure secure loading and unloading, as well as compliance with weight and balance requirements.
- Managed real-time communication with ramp, warehouse, and airline staff to align cargo loading operations with flight schedules, and service level agreements.
- Conducted ULD (Unit Load Device) audits and cargo integrity checks to ensure safe stowage, weight distribution, and damage prevention.
- Collaborated with operations leads to proactively resolve cargo misloads, delays, or irregularities, with a focus on safety and operational continuity.
- Conducted ramp safety briefings and audits, reinforcing hazard awareness and operational safety standards.
Operations Support Specialist
McGee Air Services
SeaTac
01.2022 - 06.2022
- Managed baggage operations, optimizing transfer processes for smooth handling and routing.
- Supported frontline operations with real-time updates on flight schedules, delays, and gate changes.
- Resolved baggage discrepancies, ensuring adherence to airline standards and policies.
- Assisted in scheduling and planning, improving baggage handling effectiveness.
- Analyzed workforce data, enhancing staffing efficiency, and reducing operational delays.
- Generated performance reports, supporting resource management, and compliance.
Operations Supervisor
Delta Global Services
SeaTac
05.2021 - 02.2022
- Supervised and motivated a team of employees, ensuring compliance with safety regulations, and operational excellence in a fast-paced environment.
- Fostered collaboration between contractors and staff to ensure timely flight departures, and high levels of customer satisfaction.
- Implemented strategic workflow optimizations and cross-functional team coordination, enhancing operational efficiency in a high-pressure airport environment.
- Innovatively redesigned staffing schedules and task assignments, increasing productivity and team satisfaction.
- Assisted in forecasting and operational planning, ensuring staffing and resource allocation aligned with peak airline traffic demands.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Operations Agent
Southwest Airlines
SeaTac
11.2021 - 01.2022
- Ensured aircraft load integrity by communicating with flight crews to verify that weight distribution met FAA safety standards.
- Monitored flight schedules and gate assignments, supporting on-time performance, and minimizing disruptions to airport safety protocols.
- Conducted fuel and weight calculations, ensuring precise aircraft load coordination.
- Adapted swiftly to high-pressure scenarios, prioritizing tasks for efficient outcomes.
Admin/Operations Controller
Worldwide Flight Services Express
SeaTac
11.2020 - 02.2021
- Streamlined clerical tasks, enhancing data accuracy, and reducing delays across operations.
- Resolved discrepancies proactively, maintaining smooth workflows, and operational stability.
- Facilitated inter-departmental updates, ensuring timely communication, and operational efficiency.
Warehouse Associate and Aircraft Cargo Handling
Worldwide Flight Services Express
SeaTac
10.2020 - 11.2020
- Streamlined cargo workflows, enhancing efficiency with new sorting methods.
- Implemented solutions to optimize vehicle use and cargo transport.
- Collaborated with ramp teams to ensure safety and schedule compliance.
- Collaborated with team members to complete tasks efficiently and accurately.
Departure Assist Agent
Horizon Air Group
SeaTac
06.2019 - 09.2019
- Performed departure procedures and coordinated with ground teams to optimize gate operations, reducing delays, and enhancing passenger flow.
- Resolved passenger queries professionally, improving the customer experience.
- Addressed safety issues to maintain a secure ramp environment.
- Participated in ongoing training programs related to job duties or responsibilities.
Load Controller
ATS Handling
Kinshasa
06.2016 - 08.2016
- Designed cargo layouts, ensuring safety compliance, and optimal weight distribution.
- Monitored aircraft weight and fuel, implementing load control for flight safety.
- Reviewed load sheets with the flight captain for accuracy and operational efficiency.
- Collaborated closely with ground crew personnel to expedite the loading and unloading process.
Load Control Agent
Aviapartner
Marseilles
02.2016 - 04.2016
- Ensured precise load control measures, optimizing operational efficiency.
- Coordinated ground operations for seamless aircraft turnaround, enhancing efficiency.
- Ensured proper coordination between various departments, such as Cargo Handling, Ground Operations, and Load Planning, for efficient operations.
- Inspected the loading process to verify that safety regulations were met.
Education
Bachelor of Applied Science - Aviation Management
Central Washington University
Ellensburg, WA12.2024
Associate of Applied Science - Airport Management and Operations
Green River Community College
Auburn, WA03.2021
Associate of Applied Science - Air Traffic Management
Green River Community College
Auburn, WA03.2021
Associate of Applied Science - Airline Dispatch Operations
Green River Community College
Auburn, WA03.2021
English as a Second Language Program - English Language
Global Language Institute
Saint Paul, MN06.2017
High School Diploma -
ITMAT
Kinshasa, Congo DR.06.2014
Skills
- Airline and airport operations
- Communication
- Airport management
- Aircraft load planning
- Airline management
- Ramp and ground handling supervision
- Team collaboration
- Customer service
- Effective communication
- Workforce optimization and scheduling
- Regulatory compliance (FAA, TSA, IATA)
- Operational compliance
- Scheduling coordination
- Performance tracking
- Process improvement
- Safety management
- Risk management
- Operational planning
- Coaching and mentoring
- Data analysis
Certification
- Airport Certified Employee (ACE) Airfield Operations - AAAE
- Airport Certified Employee (ACE) Airport Security - AAAE
- Airport Certified Employee (ACE) Communications Center Operations - AAAE
- Airport Security Coordinator (ASC) - AAAE
- Certified Member (CM) - AAAE
- FAA Private Pilot License - Rainier Flight Services
LANGUAGES
1,4,5
Timeline
Admin Specialist, Station Operations
McGee Air Services
03.2025 - Current
Dining Service Coordinator
Central Washington University
09.2022 - 12.2024
Operations Support Specialist
McGee Air Services
01.2022 - 06.2022
Operations Agent
Southwest Airlines
11.2021 - 01.2022
Operations Supervisor
Delta Global Services
05.2021 - 02.2022
Planeside Representative/Aircraft Load Planner/Ramp Supervisor
Worldwide Flight Services Express
02.2021 - 08.2022
Admin/Operations Controller
Worldwide Flight Services Express
11.2020 - 02.2021
Warehouse Associate and Aircraft Cargo Handling
Worldwide Flight Services Express
10.2020 - 11.2020
Departure Assist Agent
Horizon Air Group
06.2019 - 09.2019
Load Controller
ATS Handling
06.2016 - 08.2016
Load Control Agent
Aviapartner
02.2016 - 04.2016
Bachelor of Applied Science - Aviation Management
Central Washington University
Associate of Applied Science - Airport Management and Operations
Green River Community College
Associate of Applied Science - Air Traffic Management
Green River Community College
Associate of Applied Science - Airline Dispatch Operations
Green River Community College
English as a Second Language Program - English Language
Global Language Institute
High School Diploma -
ITMAT
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