Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Carlos Brito

Miami,FL

Summary

Results-oriented banking professional experienced in branch operations and relationship building. Skilled in streamlining processes and ensuring customer satisfaction, contributing to improved service efficiency and compliance with banking regulations.

Overview

11
11
years of professional experience

Work History

Personal Banker

Power Financial Credit Union
Miami, FL
09.2021 - Current
  • Manage customer relationships to enhance satisfaction and retention.
  • Implemented streamlined processes to improve service efficiency.
  • Assisted clients with account inquiries and transaction processing.
  • Analyzed customer data to identify opportunities for cross-selling products.
  • NMLS Certified
  • Public notary
  • Fully Bilingual Spanish and English , basic Portuguese
  • Experience on car, mortgage and personal loans lending
  • Processed loan applications and monitored progress from start to finish.

Assistant Manager

Amscot Financial
Miami, FL
03.2015 - 08.2021
  • Managed daily branch operations, ensuring compliance with regulatory standards and company policies.
  • Implemented inventory management systems to optimize cash handling procedures.
  • Coordinated team schedules, aligning resources with peak customer service demands.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Associate - Wealth Management Associate

Miami Dade College
Miami, FL
01-2027

High School Diploma -

Hialeah High School
06-2013

Skills

  • Relationship building
  • Branch operations
  • Customer service
  • Customer satisfaction
  • Cash handling
  • Fraud prevention
  • Financial advising
  • Loans
  • Teller support
  • Branch management
  • Banking regulations
  • Credit assessment

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working

Timeline

Personal Banker

Power Financial Credit Union
09.2021 - Current

Assistant Manager

Amscot Financial
03.2015 - 08.2021

Associate - Wealth Management Associate

Miami Dade College

High School Diploma -

Hialeah High School
Juan Carlos Brito