Juan Carlos Estrada
El Paso
Summary
Assisted teams in achieving operational goals by providing reliable support in various tasks.,Adapted to diverse work environments while maintaining a positive attitude and strong customer service standards.,Managed multiple responsibilities effectively, ensuring accuracy and efficiency in daily operations.,Gained extensive experience in retail and customer service settings, contributing to high customer satisfaction.,Optimized workflows to enhance inventory management and improve workplace safety.,Operated in cold storage environments below 40 degrees Fahrenheit, demonstrating resilience and stamina.,Handled physical tasks, including lifting items over 50 pounds and driving a company box truck of 12-15 feet.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Fed-Ex
FedEx Express Courier
El Paso, TX
10.2022 - 04.2026
- Load, transport, and unload packages while adhering to safety protocols. Provide excellent customer service during deliveries and pickups. Plan and follow efficient routes to ensure timely deliveries. Maintain accurate records of deliveries and pickups, including signatures and tracking information.
Quality Control Inspector/Production
Allure Chemicals
El Paso, TX
06.2022 - 08.2022
- Responsible for assuring that manufactured items are made and assembled correctly. Examining shipments of inventory and raw goods, measuring the specifications of random items in each production run and training team members to refine production quality. Completes, audits and distributes all quality records and documents. As well as assist with Production.
Account Manager/Delivery Driver
Buddy's Home Furnishings
El Paso, TX
01.2022 - 03.2022
- Primary role in delivery and pick up of merchandise. Acquire and Maintain Customer and perform Basic furniture, appliance, home electronics installation and removal. Comply with vehicle safety standards and documentation. Perform Inside/outside service and collection calls as well as door collect.
Installation Technician III
NPSG Global
El Paso, TX
08.2021 - 11.2021
- Pod Assembly a fast-paced position responsible for building/assembling shelving made of metal and fabric. It is a production line environment in a warehouse that is not climate controlled. I worked in pairs to assemble each Pod which becomes part of the customer's warehouse inventory management system. Was physically capable of repetitive work that includes lifting, pulling, pushing, and using hand tools such as hammers, rivet guns, and pallet jacks. I was in a warehouse environment and construction phase and personal protective equipment (PPE) was always used and required.
Production Bakery Associate
ABM Industries, Inc.
El Paso, TX
03.2019 - 05.2020
- I was responsible for meeting quality standards and deadlines for products. They check for defects, assemble products, monitor manufacturing equipment, and closely follow safety procedures to prevent accidents in environments where materials may be hazardous. Was able to stay standing for more the 9hrs and repeat same motion. Able to be in an environment with temperatures 180F-200F.
Meat Department Associate
Walmart
El Paso, TX
07.2016 - 09.2017
- Selling of meat products. Provided efficient and courteous customer service. Duties include: Breaking down beef, pork, lamb, and poultry products into retail cuts. Monitor product quality and freshness and ensure proper rotation of product. Prepare, package, weigh, and price meat products for sale. Receive, unload, and put away product delivery. Follow department procedures for preparing, storing, rotating, and stocking of product.
Groceries Online Personal Shopper
Walmart
El Paso, TX
04.2015 - 07.2016
- Select grocery products to accurately fill customer online orders. Shopper Increase customer confidence and loyalty by providing prompt and courteous service. Job duties include: Safely operating power material handling equipment to accurately select, palletize, stage and/or load customer orders and deliver product to customers without damage or errors. Ensure customers are given groceries that ate fresh and with date control.
Group Home Manager
Caring Matters
El Paso, TX
07.2013 - 08.2014
- Supervise in home staff (Direct Care Aides) Make sure the assigned duties of staff are completed. Duties include: communicate expectations, assists with trainings, support, and continuously evaluate, direct, and coach staff performance and development through meaningful feedback to meet the needs of the each employee, individuals supported, co-workers, and the organization. Adhere to and assists with the group home financial budget overtime, supported individual finances, and all aspects of household operations to ensure good good financial management. On call 24-7 and attend weekly staff meeting.
Group Home Manager
PEOPLE CARE
El Paso, TX
03.2010 - 07.2013
- Manage, direct, and perform duties relating to support, care, welfare, and training of persons with developmental disabilities and/or mental health needs. Ensure all activities of daily living and personal care are followed as indicated in support plans, and as desired by the individual. Duties include: Work in the home directly to help clients learn to become as self-sufficient as possible in homemaking skills, interpersonal skills, and personal care. Supervise staff and ensure that clients are receiving the care and support they need. 24-7 on call schedule. Attend weekly staff meeting.
Wine Delivery Driver
Del Norte Wine Corp
El Paso, TX
10.2009 - 03.2010
- Assist in the accurate and timely receipt of goods, consolidation of warehoused goods, and replenishment of pick locations as well as other necessary warehouse functions such as pulling customer orders for next day delivery, replenishment, housekeeping and inventory control. Duties include: Safely and properly unload a trailer of product, verify the load for accuracy and stage for put away. Required to safely operate material handling equipment (MHE) to include forklifts, order pickers, pallet jacks, reach trucks, slip sheet attachment, and/or clamper truck or attachment. Utilize Warehouse Management System (WMS) scan guns and tools for the purpose of maintaining proper inventory levels and proper location of goods in the warehouse.
Sr. Assistant Store Manager
Circle K
El Paso, TX
05.2006 - 09.2009
- Procedures, especially those relating to customer service, are adhered to in the store manager's absence. Duties include: Teach, Train, and Coach other associates in the location. Participated in the hiring and recruiting of store staff. Ensured property meets Circle K image standards using Daily Store Inspection Form and maintaining an acceptable scores. Followed vendor check-in procedures. Followed daily gasoline procedures including changing gas prices, accurate stick readings, competitive gas surveys, and spill procedures. Maintained merchandise, gasoline and cash shortages to acceptable levels. Assisted in maintain labor hours within budget. Completed all paperwork and transmit information to the corporate office in a timely manner.
Education
High school Diploma - undefined
Del Valle High School
El Paso, TX05.2005
Skills
- Assisted teams in completing projects across various environments
- Contributed to warehouse operations by streamlining processes
- Checked quality standards to uphold high product integrity
- Served food with an emphasis on enhancing customer experience
- Supported customers with exceptional service delivery
- Performed inspections to confirm compliance with regulations
- Recognized issues and provided effective solutions
- Displayed careful attention to detail alongside strong organizational skills
- Communicated proficiently with clients in Spanish
- Adapted quickly to challenges while demonstrating proactive behavior
- Worked collaboratively with teams to meet joint goals
- Displayed stamina and ability in physically demanding roles
- Maintained professional and respectful communication in the workplace
Certification
- Driver's License
- First Aid and CPR
Additional Information
Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Fed-Ex
FedEx Express Courier
10.2022 - 04.2026
Quality Control Inspector/Production
Allure Chemicals
06.2022 - 08.2022
Account Manager/Delivery Driver
Buddy's Home Furnishings
01.2022 - 03.2022
Installation Technician III
NPSG Global
08.2021 - 11.2021
Production Bakery Associate
ABM Industries, Inc.
03.2019 - 05.2020
Meat Department Associate
Walmart
07.2016 - 09.2017
Groceries Online Personal Shopper
Walmart
04.2015 - 07.2016
Group Home Manager
Caring Matters
07.2013 - 08.2014
Group Home Manager
PEOPLE CARE
03.2010 - 07.2013
Wine Delivery Driver
Del Norte Wine Corp
10.2009 - 03.2010
Sr. Assistant Store Manager
Circle K
05.2006 - 09.2009
High school Diploma - undefined
Del Valle High School