Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juan Carlos Galvan

West Valley City,UT

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. . Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Consultant

CarMax
10.2022 - Current
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Assisted customers with sales process from vehicle selection to financing and signing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Utilized CRM software to manage customer accounts and track performance metrics.

Retail Associate

Target
04.2022 - 09.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers over the phone by answering questions on products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items and join reward programs.

Warehouse Associate

Parts Authority
06.2020 - 04.2022
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting and stocking merchandise.
  • Worked with a dispatch team to deliver orders to customers in a timely manner.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Completed over 150 customer orders a day in warehouse setting

Education

Associate of Applied Science - Business Administration/ Marketing

Salt Lake Community College
Salt Lake City, UT
06.2025

High School Diploma -

Granger High School
West Valley City, UT
06.2021

Skills

  • Coachable
  • Reliability
  • Adaptable and Flexible
  • Available Weekends and Holidays
  • Proactivity
  • Product and Service Knowledge

Certification

  • Retailing, Granger High School, 2020

Learned about retailing fundamentals, components & decisions, merchandise management, and operations management.


Timeline

Sales Consultant

CarMax
10.2022 - Current

Retail Associate

Target
04.2022 - 09.2022

Warehouse Associate

Parts Authority
06.2020 - 04.2022

Associate of Applied Science - Business Administration/ Marketing

Salt Lake Community College

High School Diploma -

Granger High School

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Juan Carlos Galvan